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Payment Operations Intern
Rainforest. Organize and manage operational data used by the support team and AI support agent .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong data management and reporting skills while effectively communicating with team members and customers. Capable of identifying and resolving data quality issues and contributing to process design in a business operations context.
Highest-signal resume keywords
Data ManagementExcelGoogle SheetsClear WritingAI Tools Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Quality ManagementReport BuildingProcess DesignOperational Data Analysis
Soft Skills
CuriosityCoachabilityCommunication
Tools & Technologies
ExcelGoogle SheetsAI Tools
Industry Keywords
Business DegreePaymentsFintechOperations
About the role
Key responsibilities & impact- Organize and manage operational data used by the support team and AI support agent
- Find and fix data quality issues
- Help design processes that prevent recurring data quality issues
- Build basic reports showing business activity
- Learn customer support and draft replies to platform questions under the support lead's guidance
- Present semester work to the company at the end of the term
- Work on real operational data and customer questions
- Complete a resume-ready project
Requirements
What you’ll need- Currently pursuing a business degree or similar
- Available 20 to 40 hours per week from January 11 through June 2027
- Comfortable in Excel or Google Sheets
- Clear, careful writer
- Curious, coachable, and comfortable asking questions
- 2 to 3 core hours overlapping Eastern time
- Visa sponsorship is unavailable; applicants must not require visa transfer or sponsorship
- Based in Atlanta is nice to have
- Interest in payments, fintech, or operations is nice to have
- Experience using AI tools such as ChatGPT or Claude is nice to have
Benefits
Comp & perks- A dedicated manager who reviews your work and gives you regular feedback
- Training on how payments and embedded payments work
- Exposure to how a startup's operations, product, and risk teams work together
- Chance to return for the July to December semester, based on performance
- Comprehensive health benefits package
- Unlimited paid time off
- Paid parental leave
- Fun and flexible working environment
- Continuous investment in people and culture