Family Support Program Manager

Raise the Future

. Partner with the Family Support Program Director to implement program strategy through effective operations, service delivery, and team leadership .

Posted 11/2/2026full-timeMidvale • Utah • United StatesJuniorMid-Level💰 $50,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program strategy implementation, team leadership, and trauma-informed care practices. Proficient in managing family support services, training staff, and building relationships with community partners.

Highest-signal resume keywords

Program Strategy ImplementationTrauma-Informed CareTeam LeadershipFamily Support ServicesStaff Training and Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Child DevelopmentComplex Developmental TraumaPermanency PracticesAdoption PracticesAnalytical SkillsProblem-Solving SkillsOrganizational SkillsAssessment SkillsCoaching SkillsRelationship Building

Soft Skills

Strong CommunicationFacilitation SkillsIndependent WorkSound JudgmentConfidentiality Maintenance

Tools & Technologies

Microsoft OfficeExcelZoomDatabase Applications

Certifications & Qualifications

Bachelor's Degree in Social WorkLCSW CredentialTBRI® Practitioner Accreditation

Industry Keywords

Family Support ServicesChild WelfareAdoptionFoster CareKinship Care

About the role

Key responsibilities & impact

Partner with the Family Support Program Director to implement program strategy through effective operations, service delivery, and team leadership
Supervise, coach, train, and evaluate Family Support Practitioners
Conduct regular 1:1 meetings, support caseload management, and ensure adherence to agency policies, procedures, and TBRI® practices
Participate in recruitment, onboarding, performance management, and employee development
Review and approve timesheets, mileage, and expenses
Oversee day-to-day program implementation and service delivery
Coordinate referrals, intake, service access, and transitions with clinical and community partners
Monitor program outcomes, maintain accurate records and reports, and ensure compliance with licensing, contract, and audit requirements
Support program planning, budget tracking, and continuous quality improvement efforts
Build and maintain relationships with community agencies, stakeholders, and partner organizations
Maintain an assigned caseload
Deliver TBRI® Caregiver Training and facilitate Implementation & Connection Groups
Provide in-home coaching and support to reunified biological, foster, adoptive, and kinship families
Provide support services via phone, email, virtual platforms, and in person
Travel to meetings, trainings, family sessions, and program activities as needed, including occasional evenings and weekends

Requirements

What you’ll need

Bachelor's degree in Social Work, Psychology, Human Development, or a related human services field
Minimum two years of experience in adoption, child welfare, family support services, or a related field
Minimum one year of leadership, supervision, training, or mentoring experience
Knowledge of complex developmental trauma, trauma-informed care, child development, permanency, adoption, guardianship, and family support practices
Ability to train, coach, and build effective relationships with families, children, staff, and community partners
Strong communication, facilitation, assessment, organizational, analytical, and problem-solving skills
Ability to work independently, exercise sound judgment, manage multiple priorities, and maintain strict confidentiality
Proficiency with Microsoft Office, Excel, Zoom, and database applications
Ability and willingness to travel and work occasional evenings and weekends
Valid driver's license, reliable transportation, and ability to meet agency driving requirements
Master's degree and/or LCSW credential, TBRI® Practitioner accreditation, five or more years of experience, bilingual Spanish proficiency, lived experience as an adoptive, foster, or kinship parent, and residence within or near the service region are preferred qualifications

Benefits

Comp & perks

Four weeks of PTO
10+ paid holidays per year
Health insurance
Dental and vision insurance
100% paid life, long-term disability, and short-term disability insurance
Flexible Spending Accounts for healthcare and childcare
Health Savings Accounts
401(k) with matching contributions and immediate vesting
Flexible work arrangements available on a case-by-case basis
Employee Assistance Program
Discount programs
Paid parental leave