Client Delivery Manager

ramarketing

. Oversee execution of standalone projects and integrated retainers across Content, Design, Digital Marketing, Strategy, and Web .

Posted 9/15/2026full-timeUnited KingdomMid-LevelSenior💰 £35,000 - £42,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex projects, ensuring timely delivery within budget while maintaining clear communication with stakeholders. Proficient in utilizing project management tools to optimize workflow and enhance client experience.

Highest-signal resume keywords

Project ManagementBudget ManagementStakeholder CommunicationClient Relationship ManagementAgile Methodologies

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project PlanningProject ExecutionPerformance MeasurementScope ManagementFinancial Reporting

Soft Skills

Attention to DetailAdaptabilityResiliencePositive AttitudeTeam Development

Tools & Technologies

Project Management ToolsCRM SystemsCMS PlatformsAI Integration

Industry Keywords

Agency ExperienceClient ServicesIntegrated RetainersCapability TeamsWorkflow Optimization

About the role

Key responsibilities & impact

Oversee execution of standalone projects and integrated retainers across Content, Design, Digital Marketing, Strategy, and Web
Plan and oversee project activities with project team members
Ensure tasks and goals are delivered on time, within scope, and within budget
Own project milestones from initial setup through completion and financial reporting
Coordinate activity across owned projects and accounts
Help shape statements of work
Create and revise project timelines
Schedule activities across Capability departments
Provide status updates to stakeholders
Maintain the Project Management platform and ensure it reflects project status
Establish accurate project timelines and ensure key milestones are met
Allocate and manage internal resources
Measure and report project performance
Scope project and retainer tasks accurately
Communicate clearly with clients and colleagues about deadlines and scope
Liaise with third-party suppliers, including IT, printers, hosting, CRM, and CMS providers
Build and maintain client relationships
Escalate issues to department heads when necessary
Work with client leads to deliver projects efficiently and identify risks
Provide high-level reporting and insights for decision-making
Analyse budget variations and escalate findings to the Head of Project Delivery
Contribute to Ramarketing’s financial goals through commercially minded project decisions

Requirements

What you’ll need

Proven ability to manage complex projects
Agency experience ideally
Ability to adapt to change and handle stakeholder expectations
Ability to deliver projects on time and within budget
Exceptional attention to detail
Exceptional written, verbal, and telephonic communication skills
Ability to report key data to stakeholders
Full awareness of budgets and timelines
Experience using Project Management tools
Interest in optimising workflow and communication through integrated tools
Awareness of how AI can enhance Project Management and client experience
Understanding of at least some core service offerings
Experience collaborating with Capability teams on scoping, briefing, and scheduling within a client services, account management, or project management capacity
Commitment to continuous learning and team development
Resilience in a fast-paced global environment and openness to change
Positive, challenge-driven attitude focused on improvement

Benefits

Comp & perks

Supportive, inclusive, and high-performing culture
Opportunities to thrive, grow, and bring your authentic self to work
Career growth opportunities
Collaborative team environment