General Liability Claims Examiner

Raphael & Associates

. Investigate, evaluate, and resolve complex General Liability and Excess Liability claims, including high-exposure bodily injury, property damage, catastrophic losses, and litigated matters .

Posted 11/11/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Expertise in investigating and resolving complex General Liability and Excess Liability claims, with strong negotiation and analytical skills. Proficient in managing litigated claims and ensuring compliance with regulatory requirements and company standards.

Highest-signal resume keywords

General Liability Claims ManagementExcess Liability Claims ManagementLitigated Claims OversightNegotiation SkillsClaims Management Systems Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims AnalysisCoverage EvaluationLiability AssessmentReserve ManagementTort Law KnowledgeDecision-Making SkillsMedical Record ReviewDamage Evaluation

Soft Skills

Excellent Communication SkillsAnalytical SkillsIndependent Case ManagementTime Management

Tools & Technologies

Claims Management SystemsMicrosoft Office Suite

Certifications & Qualifications

Active State LicenseActive New York Adjuster License

Industry Keywords

High-Exposure ClaimsBodily InjuryProperty DamageCatastrophic LossesLitigation ManagementSettlement NegotiationRegulatory Compliance

About the role

Key responsibilities & impact

Investigate, evaluate, and resolve complex General Liability and Excess Liability claims, including high-exposure bodily injury, property damage, catastrophic losses, and litigated matters
Analyze coverage, liability, damages, and exposure to develop effective claim strategies
Establish, maintain, and adjust reserves in accordance with company guidelines and best practices
Manage litigated claims in partnership with defense counsel, including oversight of pleadings, discovery, motion practice, mediation, and trial preparation
Review medical records, expert reports, and damage evaluations to assess claim exposure
Negotiate settlements within authority and provide recommendations on high-value claims
Maintain accurate, timely, and well-documented claim files
Communicate with insureds, claimants, attorneys, brokers, and internal business partners
Ensure compliance with regulatory requirements, company standards, and service expectations

Requirements

What you’ll need

3+ years of experience handling complex, high-exposure General Liability and/or Excess Liability claims
Active state license required
Active New York Adjuster license preferred
Demonstrated experience managing litigated casualty claims from inception through resolution
Strong knowledge of liability coverage, tort law, and claims handling best practices
Excellent negotiation, analytical, and decision-making skills
Strong written and verbal communication abilities
Ability to independently manage a complex caseload in a fast-paced environment
Proficiency with claims management systems and Microsoft Office Suite

Benefits

Comp & perks

Excellent Salary
Multiple Bonus Opportunities
Medical Benefits including Dental, Vision and Life
Paid Holidays/Vacation
401(k) Plan
Flex-Time
Educational Assistance Program
Performance-based incentives
Comprehensive medical, dental, vision, and life insurance
401(k) plan with company matching
Paid time off