Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Raptor Technologies

Implementations Manager

Raptor Technologies

. Lead effective implementation of all customer-facing projects .

Posted 11/9/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading customer-facing project delivery, managing cross-functional teams, and implementing software solutions. Proven ability to establish performance standards, conduct performance reviews, and foster a culture of accountability.

Highest-signal resume keywords
Project ManagementSoftware ImplementationSalesforce ExperienceHigh-Volume Project DeliveryTeam Leadership

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project ManagementSoftware ImplementationAdvanced Microsoft ExcelPerformance Standards EstablishmentKPI DevelopmentConflict ResolutionEmployee Relations ManagementHiring DecisionsCustomer Journey EnhancementConsulting Team Management
Soft Skills
CoachingFeedback ProvisionDelegationProblem SolvingCommunication
Tools & Technologies
SalesforceMicrosoft Excel
Industry Keywords
Cross-Functional Matrix EnvironmentCustomer-Facing ProjectsPerformance ReviewsAccountability CultureDepartmental Initiatives

About the role

Key responsibilities & impact
  • Lead effective implementation of all customer-facing projects
  • Lead a team of multi-functional consultants
  • Lead departmental initiatives to enhance the customer journey
  • Deliver tactical results for the team or department
  • Conduct routine 1:1s and delegate work while adjusting scope and priorities
  • Translate organizational goals into team and individual goals
  • Establish job descriptions, role expectations, processes, and procedures
  • Ensure work coverage and division of responsibilities
  • Establish performance standards and KPIs
  • Provide feedback and resolve people problems and stressful situations
  • Conduct performance reviews and compensation, promotional, and disciplinary conversations
  • Manage employee relations and conflict resolution, engaging HR as needed
  • Develop and maintain a culture of accountability through training, coaching, recognition, workflow, and performance standards
  • Make final hiring and other employment decisions in partnership with HR

Requirements

What you’ll need
  • 4+ years of experience managing project consulting teams within a cross-functional matrix environment
  • High-Volume Project Delivery experience
  • Strong background in Software Implementation
  • Salesforce experience
  • Bachelor’s degree or higher; minor or advanced degree in business/STEM or equivalent experience
  • 4+ years managing customer-facing project delivery
  • Advanced Microsoft Excel skills
  • Managerial experience in deploying software solutions a plus

Benefits

Comp & perks
  • Remote-first philosophy
  • Flexible paid time off
  • Paid parental leave
  • 11 Paid holidays per year
  • Workplace flexibility
  • Affordable health coverage (medical, dental, vision), paid 100% for employee only medical
  • 401(k) employer contribution to help you plan for the future
  • Company paid life insurance, STD, and LTD
  • Strong mentorship and leadership
  • Career advancement opportunities