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Quality Engineer – Internal Controls
RATP Dev USA. Contribute to updating and managing the ISO 9001-certified quality management system .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Quality Management Systems, particularly ISO 9001, and possesses strong analytical and reporting skills to support internal auditing and service quality monitoring. Proficient in developing internal control documentation and facilitating stakeholder collaboration to enhance organizational performance.
Highest-signal resume keywords
ISO 9001 Quality Management SystemInternal AuditingQuality, Health, Safety and Environment (QHSE)Analytical SkillsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality ManagementInternal Control DocumentationService Quality IndicatorsRoadmap DevelopmentControl Matrix Management
Soft Skills
Facilitation SkillsResults Interpretation
Tools & Technologies
SIGR ToolOffice Productivity Tools
Industry Keywords
Just CultureOperational Safety ReportStakeholder LiaisonImprovement Initiatives
About the role
Key responsibilities & impact- Contribute to updating and managing the ISO 9001-certified quality management system
- Conduct internal audits of the management system
- Develop and manage the roadmap for embedding a just culture
- Lead the annual update of the first-level control matrix with stakeholders
- Process and analyze monthly service quality indicators and report findings to relevant stakeholders
- Develop first-level internal control documentation with subject-matter experts and formalize it in the SIGR tool
- Prepare an annual review of internal controls for DGARC and as part of the annual operational safety report
- Participate in working groups and liaise with internal stakeholders and RATP Group contacts
- Serve as the DGARC point of contact for internal control matters and the DGST point of contact for just culture matters
- Support maintenance units and contribute to the Directorate’s performance by identifying and implementing improvement initiatives
- Deploy the QHSE policy, manage internal control processes, and monitor service quality indicators
Requirements
What you’ll need- Master’s degree (engineering school or university degree)
- Specialization in Quality, Health, Safety and Environment (QHSE) and internal auditing
- Initial experience in quality management preferred
- Ability to facilitate working groups
- Strong analytical, reporting, and results-interpretation skills
- Excellent verbal and written communication skills
- Proficiency in IT and office productivity tools
Benefits
Comp & perks- Fixed salary paid over 13 months
- Performance-based variable compensation
- Profit-sharing scheme, which may amount to at least €2,000 when targets are met
- Up to 9 weeks of annual leave and time-off-in-lieu days
- Free travel on the RATP network, with enhanced coverage of transportation costs in the Île-de-France region and outside the region
- Employer-funded health insurance covering 70% of the premium
- Company-funded income protection insurance, covered 100% by the company
- Free access to medical centers and a wide range of specialists
- Employee savings schemes with employer matching contributions
- Sports, cultural, and leisure benefits offered by the employee representative committee (CSE)
- Career development opportunities within the Group, including internationally
- Remote work available in accordance with the applicable agreement: 2 to 3 days per week