Compliance Analyst

Rausch Sturm LLP

. Review, investigate, and resolve consumer complaints and disputes in compliance with applicable laws and regulations .

Posted 10/23/2026full-timeRemote • United StatesMid-LevelSenior💰 $41,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills to assess consumer complaints and identify root causes while ensuring compliance with applicable laws and regulations. Proficient in developing procedures and training to enhance complaint resolution processes and maintain effective communication with stakeholders.

Highest-signal resume keywords

Analytical SkillsWritten And Verbal CommunicationDetail OrientedProblem-Solving MindsetMicrosoft Excel Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Organizational SkillsCommunication SkillsProblem-Solving Skills

Tools & Technologies

Microsoft Suite

Industry Keywords

Consumer ComplaintsCompliance MonitoringComplaint ResolutionRegulatory ChangesInternal And External Compliance Reports

About the role

Key responsibilities & impact

Review, investigate, and resolve consumer complaints and disputes in compliance with applicable laws and regulations
Ensure timely and accurate responses to complaints received through various channels
Analyze complaint data to identify trends, root causes, and potential compliance issues
Support compliance monitoring and testing related to complaint handling
Assist in internal and external compliance reports and audits
Collaborate with business units and employees throughout the Firm
Contribute to developing procedures and training to improve complaint resolution processes
Stay informed of regulatory changes and industry best practices affecting consumer complaint management

Requirements

What you’ll need

Strong analytical skills to assess complaint details, identify issues, and determine root causes
Excellent written and verbal communication skills for drafting responses and communicating with stakeholders
Detail oriented with organizational skills to manage multiple files, meet deadlines, and prioritize tasks
Problem-solving mindset with the ability to recommend and support effective corrective actions
Ability to manage shifting priorities in a fast-paced, result-driven environment
Proficient in the Microsoft Suite of products, especially Excel
High school diploma or equivalent required
Prolonged periods of sitting at a desk and working on a computer