Patient Accounts Receivable Representative

RCM Staff LLC

. Post patient payments accurately in the practice management system and reconcile them to deposits and receipts .

Posted 10/14/2026full-timeRemote • PhilippinesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient accounts receivable management, including payment posting, statement generation, and reconciliation. Proficient in handling sensitive patient information while adhering to HIPAA requirements and managing multiple accounts effectively.

Highest-signal resume keywords

Patient Accounts Receivable ManagementPayment PostingPatient Statement GenerationExperience with SIS, ModMed, or ExperityFamiliarity with Commercial Insurance and Government Health Plans

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Payment PostingGenerating Patient StatementsRunning Patient Aging ReportsReading EOBs and ERAsReconciliation of Deposits and ReceiptsSetting Up Payment PlansDocumenting Account ActionsUpdating Patient DemographicsEscalating DisputesHandling Sensitive Balance Conversations

Soft Skills

Strong Written and Spoken EnglishClear and Patient Phone MannerExcellent Attention to DetailFollow-Up SkillsAbility to Work Independently

Tools & Technologies

SISModMedExperity

Industry Keywords

U.S. HealthcarePatient A/RHIPAA ComplianceFlorida Insurance PlansASCDermatologyUrgent Care

About the role

Key responsibilities & impact

Post patient payments accurately in the practice management system and reconcile them to deposits and receipts
Confirm valid patient responsibility balances with the insurance A/R team before billing patients
Generate, review, and send patient statements on schedule
Follow up on outstanding patient balances by phone and email
Set up payment plans according to practice policy
Prepare and send weekly and monthly patient aging and payment reports
Update patient demographics and insurance information
Document account actions, patient contacts, and next steps in the system
Escalate disputes, hardship requests, and collection-agency-eligible accounts to the supervisor
Protect patient information and follow HIPAA requirements

Requirements

What you’ll need

At least 1 year of experience with U.S. healthcare patient A/R, patient payment posting, or patient statements
Experience generating patient statements and running patient aging and payment reports
Familiarity with commercial insurance and government health plans, including deductibles, copays, and coinsurance
Experience reading EOBs and ERAs to confirm patient responsibility
Strong written and spoken English
Clear and patient phone manner
Excellent attention to detail and follow-up skills
Ability to work independently and manage multiple patient accounts
Reliable internet connection and a suitable remote workspace
Experience using SIS, ModMed, or Experity preferred
Experience supporting ASC, dermatology, or urgent care practices preferred
Familiarity with Florida insurance plans preferred
Experience handling sensitive balance conversations preferred
Must be available during Eastern Time business hours

Benefits

Comp & perks

Remote work arrangement
Full-time employment
Opportunity to support a medical billing company serving ambulatory surgery center, dermatology, and urgent care practices