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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in high-volume Recruitment & Selection, utilizing metrics and KPI management to drive performance and compliance. Proven ability to lead teams, enhance candidate experience, and implement best practices in alignment with organizational goals.
Highest-signal resume keywords
High-Volume Recruitment & SelectionMetrics And KPI ManagementCompetency-Based Interviewing TechniquesPeople Management And LeadershipExperience In Retail Operations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Recruitment Metrics AnalysisSourcing Channel ManagementCompliance With Labor LegislationDigital Transformation In Talent AcquisitionTime-To-Fill SLA KnowledgeCandidate Conversion Rate ManagementNew-Hire Turnover AnalysisVacancy Fill Rate MonitoringCandidate Experience ImprovementDiversity And Inclusion Hiring Programs
Soft Skills
Team LeadershipCollaborationCommunicationProblem-SolvingPresentation Skills
Tools & Technologies
ATSRecruitment PlatformsExcelPower BI
Certifications & Qualifications
Bachelor’s Degree In Business AdministrationPostgraduate Qualification (Preferred)
Industry Keywords
Pharmacy OperationsHealthcare RecruitmentCustomer Service OperationsRetail RecruitmentApprentice Hiring Quotas
About the role
Key responsibilities & impact- Supervise Recruitment & Selection strategies and operations for Pharmacy and Pharmacy Operations positions.
- Supervise regional or national recruitment processes, ensuring SLAs and targets are met.
- Lead and develop the recruiting team, promoting high performance and succession planning.
- Analyze recruitment metrics and develop action plans.
- Manage sourcing channels to expand reach and improve hiring accuracy.
- Partner with operational managers to align profiles, monitor vacancies, and support decision-making.
- Ensure best-practice selection methods and assessments aligned with role competencies.
- Monitor the candidate experience and strengthen the employer brand.
- Lead results meetings and management presentations.
- Ensure compliance with internal policies, labor legislation, and recruitment-process requirements.
- Participate in continuous improvement, automation, innovation, and digital transformation projects in Talent Acquisition.
- Promote diversity and inclusion, as well as hiring programs for people with disabilities and apprentices.
- Collaborate with specialist People & Culture teams to develop solutions for the business.
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Psychology, Human Resources Management, or a related field.
- High-volume Recruitment & Selection.
- Recruitment for retail operations.
- Metrics and KPI management.
- Competency-based interviewing techniques.
- ATS and recruitment platforms.
- People management and leadership.
- Excel and Power BI (preferred).
- Solid experience in Recruitment & Selection, preferably in retail, healthcare, pharmacy, or customer service operations.
- Previous experience leading Recruitment & Selection teams.
- Experience managing large volumes of vacancies and monitoring recruitment metrics.
- Knowledge of time-to-fill SLAs, candidate conversion rates, vacancy fill rates, new-hire fit/adherence rates, new-hire turnover, candidate experience, and compliance with disability and apprentice hiring quotas.
- Postgraduate qualification is a plus.
Benefits
Comp & perks- Profit-Sharing Program (PPR)
- Birthday day off
- Medical insurance
- Dental insurance
- Telemedicine
- Life insurance
- Transportation allowance
- Pharmacy benefit
- Partnerships with participating companies
- Wellhub
- Health, wellness, and psychological support platforms
- Christmas hamper
- Career development path
- Corporate university
- Extended maternity and paternity leave
- Baby kit for expectant mothers
- Funeral assistance