Senior Account Manager

re:act

. Act as the day-to-day client lead across brand, social, and community teams .

Posted 10/3/2026full-timeLondon • United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading social-first strategies and managing client relationships, with a strong focus on content planning, production workflows, and budget management across various platforms. Proven ability to mentor teams and deliver impactful social campaigns in fast-paced environments.

Highest-signal resume keywords

Social Content PlanningClient Relationship ManagementBudget ManagementAgency ExperienceInfluencer Partnerships

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Social Media StrategyContent Production WorkflowsPerformance ReportingTimeline ManagementPaid Social ActivationsCommunity-Led CampaignsFMCG Brand ExperienceUsage Rights ManagementAnalytics SupportTrend Monitoring

Soft Skills

Outstanding CommunicationRelationship BuildingOrganizational SkillsCalm Under PressureAttention to Detail

Tools & Technologies

MetaTikTokYouTubeContent CalendarsBudget Trackers

Industry Keywords

Social-First AgencyDrinks IndustrySports SectorLifestyle BrandsHealthcareBeauty

About the role

Key responsibilities & impact

Act as the day-to-day client lead across brand, social, and community teams
Translate client briefs and business needs into actionable workstreams across paid, organic and influencer social
Collaborate with strategy, creative and influencer teams on impactful, executable social-first ideas
Present work, performance and insights to clients
Identify and proactively resolve roadblocks, bottlenecks and issues
Monitor trends, competitor activity and platform updates
Oversee always-on content calendars, paid social activations, community-led campaigns and influencer partnerships
Lead content planning, timeline management, stakeholder reviews and approval workflows
Ensure content is delivered accurately, on time and to specification across formats, platforms and markets
Manage client feedback and amendments
Coordinate with producers and creatives on deliverables, usage rights and deadlines
Support performance reports and insights with the analytics team
Mentor Account Executives and Account Managers
Connect creative, influencer, paid media and strategy departments
Manage scopes of work, timelines and budget trackers
Flag scope creep and resourcing challenges
Track time, reconcile budgets and maintain accurate forecasting
Manage third-party partners and talent, including influencers, creators and platform representatives

Requirements

What you’ll need

Significant experience in a social-first agency environment and already operating at SAM level
Drinks and sports experience or keen interest is highly desirable
Direct experience leading always-on social delivery across FMCG or lifestyle brands, ideally within the drinks/sports/healthcare/beauty sectors (Desirable)
Strong understanding of social content planning, production workflows, usage rights, and channel nuances (Meta, TikTok, YouTube, etc.)
Highly organised and detail-oriented, with a reputation for never missing a deadline or deliverable
Calm and confident under pressure, with strong instincts, great judgement and a clear point of view
Outstanding client communication and relationship-building skills
Confident managing scopes, timelines, approvals and budgets without constant oversight
Experience built primarily agency-side across multiple clients or brands
A real pride in doing things well

Benefits

Comp & perks

Annual & New Business Bonus Schemes
Up to 29 days leave + bank holidays
Summer hours
Free breakfast & refreshments
Dog friendly office
Hybrid working arrangements
Supportive team environment
Freedom to do great work
Structure to grow
Inclusive workplace
Reasonable adjustments during the recruitment process