Head of Commercial Process Excellence

Re:Build Manufacturing

. Identify commercial process gaps across sales, business development, and deal execution .

Posted 10/28/2026full-timeRemote • United StatesLead💰 $130,000 - $205,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in commercial operations and process excellence, with a strong focus on deploying AI tools and Lean methodologies to drive efficiency and transformation. Capable of designing workflows, building SOPs, and delivering targeted training to enhance organizational performance.

Highest-signal resume keywords

Commercial Operations ExperienceAI Tool DeploymentLean Methodologies KnowledgeSOP DevelopmentTraining Facilitation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process ExcellenceWorkflow DesignData AnalysisValue Stream MappingRoot Cause AnalysisPDCAAI-Assisted AnalyticsAutomation PlatformsCRM HygieneDocumentation Management

Soft Skills

Facilitation SkillsChange ManagementCoachingCollaborationAnalytical Fluency

Tools & Technologies

LLMsGTM Ops ToolingCLM SystemsAI ToolsAutomation Tools

Certifications & Qualifications

Lean Six Sigma Green BeltContinuous Improvement Credential

Industry Keywords

Commercial OperationsGTM OperationsB2BManufacturingAerospace and DefenseRoboticsLife SciencesElectrificationEnergy SolutionsEnvironmental Solutions

About the role

Key responsibilities & impact

Identify commercial process gaps across sales, business development, and deal execution
Design best-in-class workflows grounded in Lean principles and RLOS
Build and deploy AI-powered workflows using LLMs, automation, and AI-assisted analytics
Reduce manual effort in proposal generation, CRM hygiene, and documentation
Serve as the commercial team's expert on practical AI applications
Evaluate and recommend new AI tools
Own standard work and SOPs across the commercial organization, including governance, version control, and accessibility
Lead organizational change for process transformation, including collaborator alignment, resistance management, and adoption planning
Design and deliver modular, role-specific training
Monitor process alignment, diagnose drift, and close gaps through coaching and refresher interventions
Maintain a documented evolution log
Run a formal continuous improvement cadence involving process reviews, retrospectives, and data-driven prioritization
Report progress to the VP of GTM Operations

Requirements

What you’ll need

7–10+ years of experience in commercial operations, GTM operations, or process excellence
Proven experience in commercial operations, GTM operations, process excellence, or a closely related function
Hands-on experience deploying AI tools, including LLMs, automation platforms, and AI-assisted analytics, in a commercial or operational context
Working knowledge of Lean methodologies, including value stream mapping, standard work, root cause analysis, and PDCA, applied in a commercial or non-manufacturing environment
Experience building SOPs and standard work documentation at an organizational scale
Strong facilitation and training skills
Analytical fluency and ability to use data to diagnose process problems and measure improvement outcomes
Preferred: Background in a PE-backed industrial, manufacturing, or multi-site commercial environment
Preferred: Lean Six Sigma certification (Green Belt or higher) or equivalent continuous improvement credential
Preferred: Experience in commercial operations or revenue operations within an engineering-intensive B2B company
Preferred: Familiarity with CRM platforms, GTM Ops tooling, and CLM systems
Preferred: Experience building AI-enabled training or knowledge management systems
Preferred: Exposure to aerospace and defense, robotics and intelligent automation, life sciences, electrification, or energy and environmental solutions markets

Benefits

Comp & perks

Annual incentive compensation eligibility
Long-term incentives eligibility
Medical benefits
Dental benefits
Vision benefits
Retirement benefits
Paid time off
Comprehensive benefits package
Employee shared ownership in the company
Financial rewards tied to company success