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Temp Manager, Business Process & Systems Improvement
Reactivate. Implement and continuously improve Reactivate Operating System (ROS) capabilities and business processes with functional teams .
About the role
Key responsibilities & impact- Implement and continuously improve Reactivate Operating System (ROS) capabilities and business processes with functional teams
- Evaluate Salesforce and other business platforms against ROS requirements and identify improvement opportunities
- Translate business and user needs into functional requirements for Technology teams
- Monitor and trend Capability KPIs to identify performance issues and improvement opportunities
- Perform root-cause analysis across process, technology, data, training, and execution issues
- Recommend improvements to processes, systems, controls, and ROS requirements using performance data and user feedback
- Support testing, implementation, and adoption of technology and process changes
- Develop targeted training and user support
- Facilitate cross-functional process reviews and continuous improvement initiatives
Requirements
What you’ll need- 5+ years of experience in business process management, continuous improvement, operational excellence, business systems analysis, or a similar role
- Demonstrated experience evaluating and improving business processes supported by enterprise technology platforms
- Experience with Salesforce or similar enterprise workflow/CRM platforms
- Strong process mapping, problem-solving, and root-cause analysis skills
- Ability to translate business requirements into technology and workflow requirements
- Experience developing and analyzing operational KPIs
- Strong cross-functional communication and facilitation skills
- Ability to work independently in a fully remote environment
- Experience with Lean/Six Sigma, enterprise technology transformation, renewable energy, engineering, construction, or other project-based businesses preferred
- Eligible to work in the United States without the need for employer visa sponsorship now or in the future
Benefits
Comp & perks- Medical benefits effective day one of employment
- 401(k) options
- Professional development opportunities
- Competitive paid time off policy
- Work flexibility supporting work-life balance