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Account Manager, Promotional Medical Education
Real Chemistry. Provide support in driving strategic partnerships with clients through knowledge of their products and services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client management and strategic partnership development, with a strong focus on project execution, compliance adherence, and effective communication. Capable of leading client interactions and managing project risks while delivering high-quality, client-centered work.
Highest-signal resume keywords
Client Management ExperienceProject ManagementMicrosoft Office ProficiencyHealthcare/Biotech/Pharma ExperienceStrong Organizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ExecutionStrategic PlanningCreative Brief DevelopmentScope ManagementRisk Management
Soft Skills
Effective CommunicationTime ManagementAdaptabilityProactive CollaborationPrioritization
Industry Keywords
Compliance GuidelinesClient-Centered WorkAgency ExperienceHealthcare Professional EventsEthical Standards
About the role
Key responsibilities & impact- Provide support in driving strategic partnerships with clients through knowledge of their products and services
- Act as liaison between clients and project teams
- Ensure strategic objectives are met for each client project
- Support organic account growth opportunities
- Participate in strategic brainstorming and annual strategic planning
- Partner with the Project Management Team to execute projects from initiation and planning through closure
- Develop and manage creative briefs and client scope statements
- Supervise projects to ensure tactical and strategic goals are met
- Ensure adherence to policies, procedures, industry standards, and compliance guidelines
- Lead client status meetings and prepare agendas, notes, and follow-up materials
- Monitor project scope and communicate changes
- Provide final approval on deliverables
- Develop and communicate status reports to management and clients
- Monitor, manage, resolve, and escalate project risks and issues
- Attend department meetings and trainings
- Model Real Chemistry values and exercise professional judgment
- Manage time, meet deadlines, and achieve utilization expectations
- Collaborate proactively with teammates and adapt to changes
- Conduct business according to ethical and legal compliance standards
- Seek feedback and proactively learn
- Deliver accurate, high-quality, client-centered work
- Provide onsite leadership at healthcare professional events, including speaker training meetings, advisory boards, and dinner programs
- Perform other duties as assigned
Requirements
What you’ll need- BA/BS or equivalent work experience required
- 3–4 years of client/customer management experience required
- Strong working knowledge of Microsoft Office
- Healthcare/biotech/pharma experience preferred
- Agency experience preferred
- Ability to work Eastern business hours
- Moderate overnight/weekend travel of up to 30% may be required
- Occasional nonstandard work hours of up to 30% may be required
- Ability to work independently and under tight deadlines
- Strong prioritization and organizational skills
Benefits
Comp & perks- Comprehensive benefits program and perks tailored to the region
- Free snacks at offices
- Generous holiday and paid time off
- Options for private medical, dental, and vision plans
- Support in saving for the future
- Mental wellness coaching and support
- Access to more than 13,000 online classes with LinkedIn Learning
- Hybrid and remote flexibility where appropriate
- In-person attendance two days per week for employees within a one-hour commute of a Real Chemistry office
- Collaboration, culture-building, learning, and team connection opportunities throughout the year for employees without a nearby office
- Great Place to Work® certified workplace