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Director, Product Design
Real Chemistry. Set the product design vision and experience strategy across complex client engagements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in product design and interaction design, with a strong focus on human-centered design principles and accessibility standards. Proven ability to lead teams, manage complex client engagements, and drive design strategy from concept through launch.
Highest-signal resume keywords
10+ Years Experience In Product Design3+ Years Managing DesignersDeep Fluency In Human-Centered DesignStrong Working Knowledge Of FigmaPractical Knowledge Of Accessibility Standards
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product DesignExperience DesignInteraction DesignVisual SystemsPrototypingResponsive DesignInformation ArchitectureDesign SystemsUsability TestingAnalytics
Soft Skills
Executive CommunicationFacilitationStorytellingStakeholder ManagementNegotiation
Tools & Technologies
FigmaAI-Enabled WorkflowsDesign SystemsComponent LibrariesPattern Governance
Industry Keywords
HealthcarePharmaceuticalPatient SupportMedical TechnologyRegulated IndustryPrivacyConsentDesign Considerations
About the role
Key responsibilities & impact- Set the product design vision and experience strategy across complex client engagements
- Partner with Experience Strategy, UX, Product Management, Creative, Technology, Data, Medical, Strategy, and Account leadership
- Lead discovery and definition activities, including stakeholder alignment, experience principles, journey framing, service blueprints, value propositions, prioritization, and product or platform planning
- Identify opportunities beyond the immediate brief and develop decision-ready recommendations
- Set standards for interaction design, visual design, responsive behavior, content hierarchy, prototyping, motion, and end-to-end experience coherence
- Guide teams from concepts through detailed design, validation, launch, and optimization
- Oversee design systems, component libraries, pattern governance, and documentation in Figma
- Build accessibility into design using WCAG 2.2 AA principles and inclusive design practices
- Use qualitative research, analytics, usability findings, and business measures to evaluate and improve designs
- Act as a senior design partner to clients and articulate strategy, rationale, trade-offs, risks, and recommendations
- Lead presentations, workshops, critiques, and decision-making sessions
- Partner with project and account leadership on scope, staffing, schedules, assumptions, and change management
- Represent Product Design in new-business opportunities, estimates, proposals, capability presentations, and pitch work
- Manage, coach, and develop product designers through expectations, feedback, growth plans, and career conversations
- Partner with Experience leadership on hiring, staffing, performance management, succession planning, and capability development
- Improve the Product Design practice through reusable methods, templates, standards, training, and responsible adoption of emerging tools, including AI-enabled workflows
- Foster collaboration across Product Design, UX, Creative, Technology, and Strategy
Requirements
What you’ll need- 10+ years of experience in product design, experience design, interaction design, or a related discipline
- 3+ years managing and developing designers
- Portfolio demonstrating leadership across complex, multi-channel digital products or platforms from strategy and concept through detailed design and launch
- Experience leading multiple workstreams or a portfolio of client engagements in an agency, consultancy, product organization, or similarly complex environment
- Deep fluency in human-centered design, interaction design, visual systems, prototyping, responsive design, information architecture, and design systems
- Strong working knowledge of Figma and modern collaborative design workflows
- Practical knowledge of accessibility standards, including WCAG 2.2 AA
- Ability to partner with engineering, product, research, content, analytics, strategy, creative, and account teams
- Excellent executive communication, facilitation, storytelling, critique, negotiation, and stakeholder-management skills
- Experience defining design outcomes and using research, usability testing, analytics, and performance data to improve experiences
- Comfort operating in ambiguity, making informed trade-offs, and balancing strategic leadership with hands-on guidance
- Healthcare, pharmaceutical, patient support, medical technology, or other regulated-industry experience is preferred
- Experience with privacy, consent, regulated content, and design considerations for patients, caregivers, and healthcare professionals is preferred
- Experience supporting business development, scoping, estimating, and presenting capabilities or pitch work is preferred
- Experience leading enterprise websites, authenticated platforms, service ecosystems, omnichannel programs, or AI-enabled experiences is preferred
Benefits
Comp & perks- Generous holiday and paid time off
- Options for private medical, dental, and vision plans
- Support in saving for the future
- Mental wellness coaching and support
- Access to more than 13,000 online classes with LinkedIn Learning
- Free snacks at offices
- Hybrid and remote flexibility where appropriate
- Opportunities for collaboration, culture-building, learning, and team connection throughout the year
- Accommodation support during the interview process