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Senior Delivery Manager
Real Chemistry. Triage incoming Workfront and Jira requests; assign deliverable type, complexity tier, and dependency flags .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing digital project delivery, including hands-on AI implementation, vendor coordination, and compliance with regulatory standards. Proficient in overseeing technical delivery processes from kickoff to post-launch while ensuring quality and performance standards are met.
Highest-signal resume keywords
AI Implementation ExperienceDigital Project ManagementJira/Workfront FluencyVendor CoordinationRegulatory Compliance Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Delivery ManagementDigital Builds DeliveryQA Process UnderstandingEstimation Tool UsageCross-Browser ValidationRoot-Cause AnalysisPerformance Standards DefinitionAI-Assisted WorkflowsStaging/UAT/Production FlowDesign-to-Code Handoff
Soft Skills
Risk ManagementCollaborationCommunicationProblem-SolvingLeadership
Tools & Technologies
GitHub CopilotClaude CodeFigma-to-Code IntegrationsAI Tools for Status SynthesisWorkfrontJiraEstimation ToolingAI-Augmented QADelivery PlaybooksVeeva
Certifications & Qualifications
Veeva Certification
Industry Keywords
PharmaHealthcareRegulated DeliveryMLR/PRC Review CyclesCompliance Gates
Tech Stack
Tools & technologiesDrupalWordPress
About the role
Key responsibilities & impact- Triage incoming Workfront and Jira requests; assign deliverable type, complexity tier, and dependency flags
- Return incomplete requests and ensure specifications, assets, link matrices, CTAs/UTMs, and estimates are complete before build
- Own or validate estimates using estimation tooling and rate cards
- Decide whether projects are assigned in-house or to vendor partners
- Manage vendor delivery, staging-date accountability, cap-burn visibility, and transition documentation
- Escalate vendor quality issues and commercial issues to leadership
- Own technical delivery from kickoff through post-launch, including staging, review rounds, MLR/PRC submission readiness, QA, and go-live
- Track technical progress across a concurrent portfolio and proactively flag risks
- Drive development-to-QA-to-UAT-to-production milestone gates
- Manage technical dependencies across projects and surface conflicts
- Use AI tools for status synthesis, ticket hygiene, QA support, specification drafting, and documentation
- Partner on AI-augmented QA and design-to-code workflows
- Define and document AI-assisted delivery playbooks and evaluate emerging tools
- Review AI output to ensure quality before client delivery
- Define deliverable completion standards covering performance, accessibility, cross-browser validation, MLR compliance, and visual fidelity
- Own portfolio quality, root-cause analysis, and remediation
- Enforce Jira/Workfront field discipline and accurate status reporting
- Lead post-launch reviews and translate defect patterns into process improvements
- Serve as technical delivery counterpart to Producers, account teams, UX/UI, developers, and QA
- Partner on SOW scoping, hours, technology-stack decisions, and phased rollout plans
- Participate in client-facing scoping, risk discussions, and demo walkthroughs
Requirements
What you’ll need- Hands-on AI implementation experience in a real delivery context, including AI-assisted workflows that shipped
- Daily practical fluency with GitHub Copilot, Claude Code, Figma-to-code integrations, and AI-assisted QA
- 5+ years of digital project or technical delivery management in an agency or production environment
- Experience running concurrent digital builds from intake through launch
- Hands-on experience delivering across web (WordPress and/or Drupal), email, and banners
- Pharma, healthcare, or other regulated-delivery experience
- Familiarity with MLR/PRC review cycles, compliance gates, and fixed regulatory launch dates
- Vendor and cross-functional coordination experience, including offshore/nearshore delivery
- Fluency in Jira, Workfront or comparable delivery tooling
- Working understanding of QA, staging/UAT/production flow, and design-to-code handoff
- Technical literacy sufficient to hold credible build conversations, scope realistically, and know when to involve the technical lead
- Nice to have: AI-augmented delivery playbooks, agentic tooling, AI-assisted QA automation, Veeva certification, and experience standing up delivery processes or studios
Benefits
Comp & perks- Comprehensive benefits package
- Free snacks at offices
- Generous holiday and paid time off
- Options for private medical, dental, and vision plans
- Support in saving for the future
- Mental wellness coaching and support
- Access to more than 13,000 online classes with LinkedIn Learning
- Hybrid and remote flexibility where appropriate
- Opportunities for collaboration, culture-building, learning, and team connection throughout the year