Head of Account Management – B2B

Realstudio

. Own revenue growth from existing customers .

Posted 10/26/2026full-timeRemoteLead💰 €8,000 - €15,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in B2B Account Management with a focus on revenue growth through upselling, cross-selling, and customer retention strategies. Proven leadership in developing teams and managing customer relationships effectively.

Highest-signal resume keywords

B2B Account ManagementRevenue Growth StrategyCustomer RetentionNegotiation SkillsCRM Systems Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

UpsellingCross-SellingContract RenewalsCustomer Needs AnalysisProposal DevelopmentPipeline ManagementRevenue MetricsCustomer Relationship Management

Soft Skills

Clear CommunicationProactive Problem SolvingLeadershipCoaching

Industry Keywords

Professional ServicesAgency EnvironmentCustomer ReviewsAccount Plans

About the role

Key responsibilities & impact

Own revenue growth from existing customers
Develop a strategy for upsells, cross-sells, and contract renewals
Identify additional customer needs, develop tailored proposals, and lead negotiations through to close
Analyze customer goals and past performance in strategic customer meetings
Derive concrete recommendations for the next phase of the partnership
Build, lead, and develop the Account Management team through coaching and joint customer meetings
Establish processes for account plans, regular customer reviews, and systematic CRM follow-up of revenue opportunities
Manage the existing-customer pipeline and monitor backend revenue, upsell/cross-sell wins, renewal rates, and churn rates
Identify at-risk customer relationships at an early stage and develop customer-retention measures
Work closely with Sales and Operations on customer handovers and the delivery of additional services
Align goals and priorities with the Founder

Requirements

What you’ll need

Proven experience in B2B account management or sales, ideally in an agency or professional services environment
Track record of expanding existing customer relationships through upsells and cross-sells, as well as building long-term customer retention
Leadership experience or hands-on experience building a team and developing employees
Ability to advise customers strategically, understand their needs, and translate recommendations into compelling proposals
Experience with negotiations and closing deals
Structured approach to working with CRM systems, pipelines, and revenue metrics
Clear communication and a proactive approach to addressing issues in customer relationships
Willingness to take on the role on a full-time basis

Benefits

Comp & perks

Compensation range of €8,000–€15,000 per month, with a strong performance-based component
Profit-sharing or success-based compensation
100% remote work and flexible working arrangements
Full ownership of the Account Management function and direct collaboration with the Founder
Professional development and continuing education
Permanent employment contract