Senior Solution Engineer, Mandarin Speaker

Reap

. Support pre-sales technical discovery and qualification for qualified opportunities, especially enterprise, strategic, API-heavy, or high-potential clients .

Posted 10/7/2026full-timeHong KongSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong technical fluency in APIs, integrations, and data flows while effectively translating client requirements into practical solutions. Capable of collaborating across teams to enhance client activation and improve documentation and tooling.

Highest-signal resume keywords

Client-Facing Technical Role ExperienceStrong Technical Fluency with APIsExperience in Fintech and Digital Financial InfrastructureStrong Communication SkillsMandarin Speaker

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

APIsIntegrationsWebhooksAuthenticationData FlowsTechnical TroubleshootingSandbox EnvironmentsProduction EnvironmentsImplementation EngineeringSolutions Architecture

Soft Skills

Strong Communication SkillsGood Commercial JudgmentBias Toward ExecutionOwnershipProblem Solving

Tools & Technologies

AutomationDocumentationTooling

Industry Keywords

FintechPaymentsCard IssuingBanking InfrastructureWeb3StablecoinsDigital AssetsDigital Financial Infrastructure

Tech Stack

Tools & technologies

Web3

About the role

Key responsibilities & impact

Support pre-sales technical discovery and qualification for qualified opportunities, especially enterprise, strategic, API-heavy, or high-potential clients
Translate client requirements into practical solution designs using Reap’s products, APIs, workflows, and implementation patterns
Help Sales identify technical risks, integration complexity, operational dependencies, and activation blockers before commitment
Help clients move from technical go-live to meaningful activation and real usage
Partner with Product, Engineering, Operations, Compliance, Customer Growth, and Customer Experience to unblock client journeys and improve activation outcomes
Turn repeated client questions and implementation issues into better documentation, enablement, tooling, automation, and product feedback
Work directly with clients from technical discovery through solution design, implementation, activation, and successful usage
Report to the Head of Forward Deployed Engineering as an individual contributor

Requirements

What you’ll need

Experience in a client-facing technical role such as Forward Deployed Engineering, Solution Engineering, Sales Engineering, Implementation Engineering, Technical Account Management, Solutions Architecture, or a similar function
Engineer by background with strong technical fluency with APIs, integrations, webhooks, authentication, data flows, sandbox / production environments, and technical troubleshooting
Experience in fintech, payments, card issuing, banking infrastructure, Web3, stablecoins, digital assets, or digital financial infrastructure
Experience supporting enterprise or strategic clients
Strong communication skills with both technical and non-technical stakeholders
Good commercial judgment: ability to balance technical complexity, client needs, activation potential, and business value
Bias toward execution, ownership, and solving messy client problems across teams
Mandarin speaker
Nice to have: experience working across multiple regions or time zones
Nice to have: experience using AI, automation, documentation, or tooling to improve implementation, support, onboarding, or client activation