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Collections Specialist
RecargaPay. Lead high-complexity, strategically impactful Credit Collection projects from diagnosis through implementation.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading credit collection projects, applying AI and automation to optimize processes, and implementing data-driven strategies to reduce costs and improve portfolio performance. Strong analytical skills and the ability to mentor and influence teams while ensuring regulatory compliance are essential.
Highest-signal resume keywords
Credit Collection LeadershipAdvanced SQL SkillsPython ProgrammingAI and Automation ApplicationA/B Testing Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credit PoliciesCollections StrategyPortfolio Performance AnalysisProcess ImprovementPayment Propensity ModelsDigital Credit ProductsData AnalysisExperimentation TechniquesRegulatory ComplianceFinancial Impact Analysis
Soft Skills
Analytical MindsetCommunication SkillsMentorshipInfluencing Without AuthorityAutonomy and Ownership
Tools & Technologies
DatabricksMachine LearningLarge Language ModelsSegmentation ToolsAnalytical Workflows
Industry Keywords
FintechBankingFinancial RetailCollections DisciplineRegulatory Standards
Tech Stack
Tools & technologiesPythonSQL
About the role
Key responsibilities & impact- Lead high-complexity, strategically impactful Credit Collection projects from diagnosis through implementation.
- Define standards, frameworks, and best practices for the collections discipline.
- Design and calibrate collection policies and treatment strategies by product and portfolio.
- Analyze portfolio performance (roll rate, vintage, cure, and recovery) and translate findings into actionable recommendations.
- Optimize credit costs by prioritizing initiatives based on measurable impact on losses and collection costs.
- Lead experiments (A/B testing, champion/challenger) and interpret results rigorously.
- Apply AI and automation (propensity models, segmentation, LLMs, and agents) to collections and analytical workflows.
- Propose and implement process improvements with Operations, Product, Engineering, Risk, and Legal, ensuring regulatory compliance (LGPD, CDC, and Central Bank regulations).
- Serve as a technical reference and mentor for the team.
- Collaborate with leadership to define the roadmap and priorities.
- Represent the company in external forums and industry communities.
Requirements
What you’ll need- Solid experience in collections, recovery, or credit policies within a fintech, bank, or financial retail environment.
- Advanced SQL and Python (or R) skills for independent analysis.
- Proven track record of reducing losses or costs, supported by before-and-after evidence.
- Practical experience with experimentation (A/B testing, champion/challenger).
- Hands-on use of AI at work (ML, LLMs, or agents), with examples that can be demonstrated.
- Preferred: payment propensity models or collections scoring experience.
- Preferred: experience with digital credit products (cards, loans, BNPL).
- Preferred: Databricks or an equivalent analytics stack.
- Analytical mindset: make evidence-based decisions and clearly articulate hypotheses.
- Business and cost awareness: connect every proposal to financial impact.
- Autonomy and ownership: take problems from diagnosis through implementation.
- Ability to influence without authority and communicate clearly.
- Mentorship and technical leadership: share knowledge and raise the team's standards.
Benefits
Comp & perks- Competitive, market-aligned salary.
- Remote work — wherever you are, you are part of the team!
- Home office allowance paid monthly through the RecargaPay app.
- Health and dental insurance with no copay.
- Life insurance.
- Flexible meal allowance via Flash.
- TotalPass to support your health and well-being.
- Freedom to be yourself in an inclusive and diverse environment.
- Possibility of using your data for other opportunities within the RecargaPay Group, in accordance with LGPD.