IT Systems Administrator

recom it GmbH

. Independently manage customer IT environments .

Posted 11/5/2026full-timeAachen • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing IT environments, including server and network administration, while ensuring data protection and security. Proficient in Microsoft 365 and Active Directory, with a strong focus on customer service and technical support.

Highest-signal resume keywords

Microsoft 365 ManagementActive Directory AdministrationNetwork AdministrationIT Security AwarenessCustomer Service Orientation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Server AdministrationClient AdministrationNetwork OptimizationTroubleshootingSoftware InstallationHardware TestingTechnical DocumentationUser Account ManagementRMM Tool ProficiencyData Protection Security

Soft Skills

Strong Service OrientationIndependent Work ApproachStructured Work MethodologyInitiativeKnowledge Sharing

Tools & Technologies

Microsoft 365RMM ToolsActive DirectoryLocal NetworksPeripheral Devices

Certifications & Qualifications

Class B Driving License

Industry Keywords

IT Environment ManagementTechnical SupportCustomer InteractionEquipment Failure AnalysisMaintenance Scheduling

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Independently manage customer IT environments
Resolve support tickets remotely and on site
Plan and carry out customer visits, primarily in the Aachen urban region
Set up workstations, computers, and peripheral devices
Test hardware and install and configure software
Administer and maintain server operating systems
Set up and maintain local networks and optimize their performance
Set up and manage Microsoft 365 cloud services and the RMM tool
Manage user accounts and access permissions in Active Directory
Analyze and resolve technical issues
Assist users with operating software and devices
Deploy and use security solutions and ensure network, computer system, and data protection security
Plan and carry out upgrades and maintenance with minimal disruption to operations
Document repairs, troubleshooting activities, and maintenance schedules
Record and maintain technical data
Identify equipment failures, initiate orders, and support the preparation of customer quotations

Requirements

What you’ll need

Practical experience and solid expertise in a professional IT environment
Knowledge of server, client, and network administration
Experience with Microsoft 365, Active Directory, and RMM tools
Enjoyment of customer interaction, a strong service orientation, and a confident, professional manner
Independent and structured approach to work, initiative, and a strong ability to prioritize
Awareness of IT security and data protection, as well as the impact of administrative changes
Willingness to share knowledge with colleagues and support technical apprentices
Class B driving license

Benefits

Comp & perks

40-hour workweek, Monday through Friday, with flexible scheduling and core hours from 8:00 a.m. to 2:30 p.m.
A high degree of autonomy and trust in organizing your work
On-call duty is compensated
30 days of vacation
Company pension plan
Supplemental health insurance
Professional development is part of everyday work
Small, collaborative team
Short decision-making processes
Modern, ergonomic offices in Aachen
Option to work part of each day remotely by agreement