EPR Account Manager – Global

Reconomy

. Support a portfolio of customers as the primary point of contact .

Posted 10/22/2026full-timeStratford-upon-Avon • United KingdomMid-LevelSenior💰 £27,500 - £29,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer relationship management and compliance regulations, with strong capabilities in data analysis and effective communication. Proven ability to manage multiple accounts while ensuring timely service delivery and continuous improvement.

Highest-signal resume keywords

Customer Relationship ManagementData AnalysisCompliance RegulationsMicrosoft ExcelProblem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ManipulationData AnalysisCompliance KnowledgeTechnical Information ProcessingAccount Management

Soft Skills

Excellent Communication SkillsCustomer Focused ApproachCollaborative Working StylePlanning and Organization SkillsSolution-Oriented Mindset

Certifications & Qualifications

Full UK Driving Licence

Industry Keywords

Customer ServiceCompliance SchemesLegislationContinuous ImprovementNumeric Reasoning

About the role

Key responsibilities & impact

Support a portfolio of customers as the primary point of contact
Maintain consistent and effective customer communication
Identify opportunities for enhanced interaction and service improvement
Ensure timely and accurate collection and submission of account data
Manage a portfolio of accounts and build strong customer relationships
Liaise with compliance schemes, customers, and third parties to ensure compliance with legislation and voluntary commitments
Research and build knowledge of compliance regulations and commitments
Develop understanding of customer requirements and industries
Articulate complex data problems and processes clearly to customers
Manipulate and analyse large volumes of data
Identify service development areas and support continuous improvement
Plan resources to ensure deliverable deadlines are met accurately
Manage high volumes of communication and deadlines
Specialise in UK or international compliance as applicable
Report to the International Data Manager

Requirements

What you’ll need

Excellent written and verbal communication skills
A customer focused approach
Ability to quickly take on large quantities of technical information
Advanced IT skills, particularly Microsoft Excel
Solution orientated problem-solving ability
Collaborative working style
Excellent planning, scheduling and organization skills
Full UK driving licence
Educated to degree level or equivalent
Experience in customer service
Keen interest in numeric reasoning, client interaction, and knowledge gathering

Benefits

Comp & perks

Dual Location / Hybrid worker Status
Participation in our annual Incentive Plan (VIP) - up to 10% bonus
25 days annual leave plus bank holidays, volunteering day and your birthday off!
Option to buy and sell up to 9 days annual leave
Access to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membership
Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
Pension scheme up to 8% employer contribution
Access to reward & discount platform
Wellbeing initiatives