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RPM Care Navigator

Recruit CRM

. Coordinate chronic care plans for patients in CCM and RPM programs .

Posted 11/4/2026full-timeSpringfield • Illinois • United StatesMid-LevelSenior💰 $20 - $29 per hourWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Chronic Disease Management and Remote Patient Monitoring while effectively coordinating patient care through EHR documentation and communication with clinical teams. Strong organizational skills are essential for managing multiple patients and ensuring adherence to healthcare standards and protocols.

Highest-signal resume keywords
Licensed Practical Nurse (LPN)Certified Medical Assistant (CMA)Chronic Disease ManagementRemote Patient MonitoringEHR Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Patient Care CoordinationData TrackingMedication EducationClinical DocumentationAppointment Scheduling
Soft Skills
Excellent Customer ServiceStrong Organizational AbilitiesEffective Communication
Tools & Technologies
EHR Systems
Certifications & Qualifications
LPN LicensureCMA CertificationCPR Certification
Industry Keywords
Chronic Care ManagementRemote Patient MonitoringHealthcare Services NavigationOSHA ComplianceIncident Reporting

About the role

Key responsibilities & impact
  • Coordinate chronic care plans for patients in CCM and RPM programs
  • Track patient data from remote monitoring devices to identify trends
  • Check in with patients by phone or in-person at the clinic to assess progress
  • Communicate important health updates to physicians and clinical teams
  • Educate patients about medication, lifestyle, and self-management techniques
  • Document patient interactions and clinical updates in the EHR system
  • Schedule and oversee follow-up appointments and referrals
  • Help patients navigate healthcare services and resources
  • Escalate potential risks or health changes to providers promptly
  • Foster ongoing patient engagement to improve long-term health outcomes
  • Comply with Springfield Clinic incident reporting policies and procedures
  • Adhere to OSHA and Springfield Clinic training requirements
  • Provide excellent customer service and follow Springfield Clinic's Code of Conduct and Ethics Standards
  • Report to the Operations Manager
  • Perform other assigned duties

Requirements

What you’ll need
  • Educated as a LPN (LVN) by an approved program OR graduate of an accredited medical assisting program as required by the certifying body
  • Current licensure as a LPN in the state of Illinois OR maintain RMA, CMA or NCMA credentials according to certifying-body requirements
  • Must be a registered or certified Medical Assistant through AMT, AAMA, NCCT, NHA, AAH, or NAHP at time of hire
  • CPR certification per American Heart Association guidelines required within 30 days of hire
  • Familiarity with Chronic Disease Management and Remote Patient Monitoring
  • Proficiency in EHR systems for documentation and care coordination
  • Strong organizational abilities to manage multiple patients and tasks effectively
  • Works in office setting during the hours the Clinic is available to patients/families
  • Minimal lifting requirement

Benefits

Comp & perks
  • CPR certification per American Heart Association guidelines required within 30 days of hire
  • No weekends
  • Full-time schedule, 40 hours per week