Virtual Care Manager II

Red Rock Behavioral Health Services

. Connect with the person served utilizing telehealth equipment .

Posted 9/24/2026full-timeOklahoma City • Oklahoma • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Behavioral Health services, including crisis intervention, case management, and treatment planning. Proficient in telehealth communication and maintaining confidentiality while advocating for consumer rights.

Highest-signal resume keywords

Behavioral Health ExperienceCrisis InterventionCase ManagementBehavioral Health Case Manager CertificationBilingual Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Crisis AssistanceConsumer AssessmentTreatment PlanningDocumentationBehavioral Symptom-Management Techniques

Soft Skills

Client AdvocacyFamily EducationCommunication

Tools & Technologies

Telehealth EquipmentPCFax MachineCopy MachinePrinter

Certifications & Qualifications

Behavioral Health Case Manager Certification

Industry Keywords

Co-Occurring DisordersConsumer RightsPrimary Care ServicesCrisis InterventionContinuing Education

About the role

Key responsibilities & impact

Connect with the person served utilizing telehealth equipment
Provide support services including initial screening for crisis intervention, case management, assistance with treatment planning, client advocacy, prevention, and education
Participate in virtual treatment team meetings and provide information pertinent to consumer treatment
Educate and support consumers’ families
Assist each consumer in obtaining Primary Care services
Complete documentation in a timely manner
Conduct ongoing consumer assessments and make appropriate changes in treatment plans
Provide crisis assistance and coordinate with consumers, staff psychiatrists, family members, and hospitals/emergency units
Provide proper paperwork for hospitalization
Provide on-call services
Maintain knowledge of core competencies for co-occurring disorders through continuing education and application in treatment
Maintain confidentiality, inform consumers of their rights, and obtain authorizations for information release
Provide clinical services teaching behavioral symptom-management techniques
Perform other duties as assigned

Requirements

What you’ll need

60 College credit hours in any field and 12 months of Behavioral Health experience, or High School Diploma or equivalent and 36 months of Behavioral Health experience
Bilingual preferred
Basic computer skills
Current certification as a Behavioral Health Case Manager preferred
Ability to stand or sit for long periods of time
Ability to lift, push, or pull a minimum of 25 pounds
Ability to travel locally approximately 10% of the time
Ability to use telephone, PC, fax machine, copy machine, and printer

Benefits

Comp & perks

Health Insurance, with the employer paying a generous portion
Low-cost Dental and Vision Insurance
Retirement Plan with employer contributions equal to 5% of annual salary
Student Loan Repayment Options
No Cost Employee Assistance Plan
3 Weeks Paid Time-Off (increases annually between years 2-10)
9 Paid Holidays
1 Floating Holiday
4 Rest and Relaxation Days
3 days of Education Leave
4 hours of Volunteer Leave
Eligible for Pay Increases and Bonuses Annually
Employer Paid Long-Term Disability and Life Insurance