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Staff Program Manager, Human & LLM Data Annotation Operations
Reddit, Inc.. Own and scale the incoming request process across Consumer and Ads .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in data operations and program management with a focus on data labeling and taxonomy infrastructure. Proven ability to integrate LLM-assisted workflows and standardize operational processes to enhance throughput and quality.
Highest-signal resume keywords
Data Operations ManagementProgram ManagementLLM IntegrationSQL ProficiencyTaxonomy Infrastructure
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data LabelingModel Training DataTaxonomy ClassificationData ManipulationQuality Assurance PracticesOperational Roadmap DesignThroughput MetricsEdge-Case ResolutionRequest Intake ModelsSLA Frameworks
Soft Skills
Cross-Functional CollaborationEffective CommunicationStructured PrioritizationProblem-SolvingVendor Management
Tools & Technologies
LLMsAutomated ToolingSynthetic Data Generation
Industry Keywords
Consumer ProductsAds/MonetizationData OperationsVendor Operations
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Own and scale the incoming request process across Consumer and Ads
- Ensure delivery frameworks are robust and reliable and initiatives are prioritized based on agreed criteria and business impact
- Shape the growth of the central labeling function and design and execute the operational roadmap
- Integrate LLM-assisted labeling workflows to augment human vendors and multiply throughput
- Standardize taxonomy definition guidelines and operationalize complex, multi-quarter labeling projects
- Partner with Product Managers, Data Scientists, and Operations Leaders to align labeling capabilities with business objectives
- Translate high-level concepts into executable human and machine tasks
- Partner with the Vendor Manager to hand off task guidelines, resolve edge cases, and establish performance feedback loops
- Build, document, and standardize request intake models, SLA frameworks, quality assurance practices, and throughput metrics
Requirements
What you’ll need- 7+ years of experience in data operations, program management, or vendor operations with a heavy focus on data labeling, model training data, or taxonomy infrastructure
- Proven ability to align Product and Engineering leadership, set firm boundaries, and enforce structured prioritization
- Ability to translate vague product requirements into detailed, unambiguous labeling instructions, edge-case trees, and taxonomy classification schemas
- Experience leveraging LLMs, synthetic data generation, or automated tooling to augment traditional vendor annotation workflows and scale operational capacity
- Ability to partner effectively with internal Vendor Operations/Managers to translate project requirements into executable guidelines and handle task-level escalations
- Experience navigating cross-functional dynamics across Ads/Monetization and Consumer-facing product organizations
- Strong proficiency in SQL and data manipulation to independently analyze vendor quality metrics, pipeline throughput, and project completion SLAs (preferred)
Benefits
Comp & perks- Comprehensive Healthcare Benefits and Income Replacement Programs
- 401k with Employer Match
- Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
- Family Planning Support
- Gender-Affirming Care
- Mental Health & Coaching Benefits
- Flexible Vacation & Paid Volunteer Time Off
- Generous Paid Parental Leave
- Equity in the form of restricted stock units
- Potential commission, depending on the position offered
- Medical, dental, and vision insurance
- Generous time off for vacation and parental leave