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Business Operations Associate
Reframe Systems. Help with new-hire setup logistics, including desks, equipment and day-one welcome .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and proactive problem-solving abilities while supporting business operations and logistics. Capable of effective communication and collaboration across teams, with a focus on office management and event coordination.
Highest-signal resume keywords
Project ManagementOffice Operations SupportGoogle Workspace ProficiencyClear CommunicationEvent Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project TrackingLogistics CoordinationData ResearchOffice Supply ManagementVendor Management
Soft Skills
Organizational SkillsReliabilityProactivityTeam CollaborationDiscretion
Tools & Technologies
Google WorkspaceSlackRampNotionJira
Industry Keywords
Business OperationsSupply ChainOnboardingOffice BrandingClimate-Conscious
Tech Stack
Tools & technologiesSpring
About the role
Key responsibilities & impact- Help with new-hire setup logistics, including desks, equipment and day-one welcome
- Keep office checklists, vendor contacts and SOPs up to date
- Support Business Operations projects across IT, facilities, vendors, onboarding and internal tools
- Track project tasks and follow-ups
- Research options, gather quotes and data, and summarize findings with recommendations
- Help with logistics for site days and events
- Own a special project from start to finish
- Support day-to-day office operations, including mail, packages, deliveries, office supplies, cubbies, printers and shared spaces
- Keep conference rooms organized, stocked and ready for meetings
- Support setup for all-hands meetings and company events, including room setup, AV, food and logistics
- Keep kitchen, jobsites and supplies stocked and flag low inventory
- Help finish setting up new office areas with furniture, supplies, signage and move-in support
- Support office branding and design through wall graphics, signage, displays and decor
- Help plan and run the social program, including social committee activities, team events, gatherings, celebrations and new-hire welcomes
- Bring the team together across the office, factory and field and gather feedback
Requirements
What you’ll need- Currently enrolled in a Massachusetts-based undergraduate program and eligible for a Spring 2027 co-op (January–June)
- Studying business, operations, supply chain or a related field; all majors are welcome
- Very organized and reliable; follows through without reminders
- Proactive and able to identify what needs doing
- Comfortable juggling requests from several teams and asking for help prioritizing
- Clear, friendly written and verbal communication
- Discretion with confidential company information
- Comfortable with Google Workspace and Slack
- Able to work on-site in Billerica, MA most of the week, for 40 hours/week total, with flexibility to work from home 1–2 days per week
- Interested in learning how startups work and excited to work at a mission-driven, climate-conscious company
- Interest in housing or manufacturing is a plus
- Experience with Ramp, Notion or Jira is a plus
Benefits
Comp & perks- Direct mentorship from the Head of Business Operations, with regular 1:1s and feedback
- Real ownership of a special project for resume development
- Exposure to architecture, robotics, software, factory operations and field delivery
- Exposure to startup operations, including vendors, budgets, tools and cross-team coordination
- Hands-on experience with modern business tools and AI
- Time on the factory floor and at jobsites
- Flexible work from home 1–2 days per week