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Head of Underwriting & Claims, CE
Reinsurance Group of America, Incorporated. Lead RGA’s underwriting and claims activities within the assigned Central Europe sub-region .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in underwriting and claims management within the life and health insurance or reinsurance sectors, with a strong focus on strategic leadership, operational improvement, and client relationship management. Proven ability to lead high-performing teams and deliver data-driven insights to enhance client outcomes and market competitiveness.
Highest-signal resume keywords
Underwriting ExpertiseClaims ManagementStrategic LeadershipClient Relationship ManagementOperational Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
UnderwritingClaims ManagementRisk AssessmentGovernance FrameworksOperational LeadershipQuality ManagementData-Driven InsightsMarket Trend AnalysisContinuous ImprovementBiometric Solutions
Soft Skills
LeadershipCoachingRelationship BuildingStakeholder ManagementCommunication
Certifications & Qualifications
Professional Qualification in UnderwritingProfessional Qualification in ClaimsAdvanced Professional Qualification in Insurance
Industry Keywords
Life InsuranceHealth InsuranceReinsuranceClient EngagementMarket CompetitivenessStrategic InitiativesOperational EffectivenessMultinational EnvironmentProduct LinesDistribution Channels
About the role
Key responsibilities & impact- Lead RGA’s underwriting and claims activities within the assigned Central Europe sub-region
- Serve as senior underwriting and claims representative for the assigned area
- Develop relationships with clients, industry bodies and strategic partners
- Partner with Managing Director, Business Development and Pricing teams to identify profitable growth and client-value opportunities
- Provide underwriting and claims thought leadership through presentations, workshops, audits, market forums and strategic discussions
- Act as executive sponsor for key client relationships where appropriate
- Develop and execute underwriting and claims strategy for the sub-region
- Deliver strategic initiatives improving client outcomes, operational effectiveness and market competitiveness
- Identify market trends, regulatory developments and client needs
- Support regional underwriting, claims and biometric initiatives
- Collaborate with regional leadership teams and subject matter experts to deliver strategy and share best practices
- Lead sub-region underwriting and claims teams to meet service standards, client expectations and business objectives
- Oversee capacity planning, resource allocation and continuous improvement initiatives
- Lead client quality assurance programmes and oversee issue remediation
- Maintain governance, risk management and control frameworks
- Champion biometric, underwriting and claims solutions, emerging technologies and data-driven insights
- Lead, coach and develop a high-performing underwriting and claims team
Requirements
What you’ll need- Bachelor’s Degree in Arts/Sciences (BA/BS)
- Professional qualification in underwriting, claims, insurance or a related discipline required
- Significant life and health insurance or reinsurance experience, with substantial exposure to underwriting and/or claims leadership
- Proven experience leading technical, operational or client-facing teams and developing high-performing people
- Demonstrated success managing strategic client relationships and supporting business growth initiatives
- Experience delivering operational improvement and transformation initiatives
- Strong understanding of underwriting philosophy, claims management, risk assessment and governance frameworks
- Proven ability to influence senior stakeholders internally and externally
- Strategic leadership, commercial acumen and execution across underwriting and claims activities
- Underwriting, claims, risk assessment and governance expertise within the life and health insurance or reinsurance market
- Excellent leadership, coaching and people development skills
- Exceptional relationship-building, stakeholder management and client engagement capabilities
- Ability to influence and communicate effectively at executive level, including strong presentation skills
- Strong analytical and problem-solving skills
- Operational leadership, quality management and continuous improvement capability
- Ability to thrive within a matrixed and evolving organisational structure
- Experience within a multinational or reinsurance environment preferred
- Experience working across multiple product lines and distribution channels preferred
- Advanced professional qualification in underwriting, claims, insurance or a related discipline preferred
Benefits
Comp & perks- Gain valuable knowledge from and experience with diverse, caring colleagues around the world
- Respectful, welcoming environment that fosters individuality and encourages pioneering thought
- Vast, endless career potential
- AI-assisted personalized job recommendations, automated interview scheduling, experience-based candidate evaluation, and real-time chatbot answers during preliminary screening