Account Manager, Commercial Claims

. Meet or exceed monthly and annual revenue objectives through account planning, opportunity management, and sales strategies .

Posted 9/25/2026full-timeRemote • United StatesMid-LevelSenior💰 $89,700 - $166,400 per yearWebsite

Key responsibilities & impact

Meet or exceed monthly and annual revenue objectives through account planning, opportunity management, and sales strategies
Develop and execute strategic account plans to protect existing revenue and identify growth opportunities
Build and maintain relationships with claims executives, claims operations leaders, SIU teams, technology leaders, and innovation stakeholders
Conduct discovery conversations to understand customer objectives, challenges, and initiatives
Identify, develop, and close new business opportunities
Manage customer retention plans and ensure satisfaction and solution adoption
Develop gap analyses and account growth strategies
Collaborate with Product Solution Specialists, Implementation Managers, Sales Support, and other internal partners
Monitor industry trends, competitive offerings, and emerging commercial claims challenges
Manage sales pipeline, forecasting, customer activity, and account planning in Salesforce and other sales tools

What you’ll need

Bachelor's degree in Business or equivalent work experience
Proven success in a consultative sales, account management, or business development role
Commercial Property & Casualty insurance experience required
Strong understanding of commercial insurance claims processes, workflows, and operational challenges required
Direct claims experience is a strong plus
Demonstrated ability to build and maintain relationships with key customer stakeholders
Strong communication, presentation, negotiation, and relationship management skills
Excellent project management and analytical skills
Ability to manage complex sales cycles involving multiple stakeholders and decision-makers
Ability to travel up to 30% as required

Comp & perks