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Business Solutions Specialist
RELX. Lead discovery conversations with customers and prospects to understand business-risk challenges, regulatory considerations, economic pressures, desired outcomes, and solution requirements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical sales and business risk management, with strong consultative communication and presentation skills to effectively engage with customers and stakeholders. Proficient in translating technical concepts into business narratives while managing multiple projects in a fast-paced environment.
Highest-signal resume keywords
Technical Sales ExperienceBusiness Risk ManagementConsultative Communication SkillsPresentation SkillsCRM Technology Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Risk ManagementTechnical SalesProject ManagementAnalytical SkillsProblem-Solving SkillsUnderstanding of APIsStructured Data FormatsWorkflow-Diagramming SoftwareMicrosoft ExcelMicrosoft PowerPoint
Soft Skills
Consultative CommunicationRelationship-Building SkillsCritical ThinkingTime ManagementOrganizational Skills
Tools & Technologies
Microsoft OfficeMicrosoft TeamsVisioSmartDrawLucidchart
Industry Keywords
Customer-Facing ExperienceSales ProcessMarket ConditionsRegulatory ConsiderationsCompetitive Activity
About the role
Key responsibilities & impact- Lead discovery conversations with customers and prospects to understand business-risk challenges, regulatory considerations, economic pressures, desired outcomes, and solution requirements
- Provide product and subject-matter expertise throughout the sales process
- Answer questions and demonstrate product functionality and capabilities
- Deliver customer-facing presentations and product demonstrations connecting capabilities to customer pain points and outcomes
- Partner with sales representatives and leadership to shape deal strategies and identify competitive, expansion, and whitespace opportunities
- Participate in territory and account-planning sessions
- Collaborate with sales teams to recommend products, platforms, services, workflows, and process flows meeting customer requirements
- Contribute solution-design information to proposals, RFP responses, projects, scoping documents, and high-level technical documentation
- Build and maintain relationships with customer stakeholders and decision-makers
- Understand customer objectives, operational needs, and business-risk evaluation processes
- Translate technical functionality into business-risk narratives for technical and non-technical audiences
- Maintain awareness of market conditions, regulations, competitive activity, industry trends, product updates, and emerging customer needs
- Identify and communicate best practices to Sales, Product Management, Market Planning, Professional Services, and other stakeholders
- Provide customer and market feedback to Product and Market Planning teams
- Support customer rollout and integration activities for applicable delivery channels
- Identify opportunities to position and expand products and platforms with new and existing customers
- Support effective working relationships among Sales, Professional Services, Product, Market Planning, and senior management
- Perform other related duties as assigned
Requirements
What you’ll need- Bachelor’s degree in a business-related discipline or equivalent related experience
- Three or more years of technical sales, project management, implementation, or related customer-facing experience preferred
- Three or more years of business risk management or closely related experience preferred
- Consultative communication skills, including active listening, exploring options, understanding customer needs, and influencing solution decisions
- Strong presentation skills and ability to communicate technical concepts clearly to technical and non-technical audiences
- Critical-thinking, analytical, and problem-solving skills
- Relationship-building skills and ability to collaborate with customers and internal stakeholders
- Ability to work independently in a fast-paced, cross-functional team environment
- Strong time-management and organizational skills, including prioritization and management of multiple concurrent requests
- Ability to quickly understand and articulate LexisNexis Risk Solutions products and capabilities
- Proficiency with Microsoft Office applications, particularly Excel and PowerPoint, and Microsoft Teams
- Experience with Visio, SmartDraw, Lucidchart, or similar workflow-diagramming software preferred
- CRM technology experience preferred
- Familiarity with APIs, server technologies, or structured data formats such as XML, JSON, and CSV may be needed for certain products
- Ability to travel as required
Benefits
Comp & perks- Comprehensive, multi-carrier medical, dental and vision benefits
- 401(k) with match
- Employee Share Purchase Plan
- Wellness platform with incentives
- Headspace app subscription
- Employee Assistance and Time-off Programs
- Short-and-Long Term Disability insurance
- Life and Accidental Death Insurance
- Critical Illness insurance
- Hospital Indemnity
- Bonding and family care leaves
- Adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Annual Paid Time Off
- Up to two days of paid leave each to participate in Employee Resource Groups
- Up to two days of paid leave each to volunteer with your charity of choice