Desktop Support Co-Op

RELX

. Deliver and install desktop and laptop systems, including data migration, software installation, and end-user support .

Posted 10/8/2026part-timeRaleigh • North Carolina • United StatesEntry Level💰 $17,100 - $28,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in delivering and installing desktop and laptop systems, providing end-user support, and troubleshooting hardware and software issues. Capable of collaborating with technical teams and vendors to resolve IT infrastructure problems while maintaining a customer-focused approach.

Highest-signal resume keywords

End-User SupportTechnical TroubleshootingWindows, Mac, and iOS ProficiencyAI UnderstandingCustomer-Focused Approach

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data MigrationSoftware InstallationHardware TroubleshootingPrinter TroubleshootingBackup ProceduresIT Infrastructure MonitoringTechnical Issue ResolutionMobile Device SupportBusiness Application SupportConnectivity Troubleshooting

Soft Skills

Problem-SolvingOrganizational SkillsCollaboration

Tools & Technologies

Monitoring ToolsHardware Peripherals

Industry Keywords

ITMISCSCustomer ConnectivityTechnical Support

Tech Stack

Tools & technologies

iOS

About the role

Key responsibilities & impact

Deliver and install desktop and laptop systems, including data migration, software installation, and end-user support
Provide general end-user support for enterprise desktops, laptops, and mobile devices
Resolve technical issues involving hardware, software, mobile devices, printers, and connectivity
Participate in resolving desktop computer issues, including hardware and printer troubleshooting, software installation, hardware peripherals, and daily backup procedures
Liaise with third-party software and hardware vendors to support problem resolution
Monitor, support, and troubleshoot IT infrastructure operating issues using software and hardware monitoring tools
Troubleshoot and resolve hardware, software, telecommunications, business applications, and customer connectivity issues
Collaborate with other technical support roles in the Dayton office and assist with other duties as assigned

Requirements

What you’ll need

Currently enrolled student working towards an Associate’s or advanced level education in IT, MIS, CS, Business, or a related field of study
Currently enrolled undergraduate or graduate student graduating between December 2026 and December 2028
U.S. citizenship required based on applicable regulatory, contractual, or security requirements
Customer-focused approach and ability to collaborate effectively with others
Basic technical and troubleshooting skills with Windows, Mac, and iOS
Understanding of AI, common AI tools, and potential workplace applications of AI
Good problem-solving and organizational skills
Available to work 19 hours per week while taking classes
Able to work on-site in the Raleigh, North Carolina office

Benefits

Comp & perks

Country specific benefits
Accommodation or adjustment support during the hiring process