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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational and administrative coordination skills, with a focus on reporting accuracy and efficiency. Proficient in Excel and AI tools for data analysis and documentation management, while ensuring compliance in reporting processes.
Highest-signal resume keywords
Strong Excel SkillsExperience With OpenAirClient Learning Operations ExperienceEvent Logistics CoordinationCMS Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data OrganizationReporting SupportTime ReconciliationTrend AnalysisProcess Improvement
Soft Skills
Attention To DetailCommunication SkillsTime Management
Tools & Technologies
Microsoft CopilotExcel AI ToolsOpenAir
Industry Keywords
Compliance-Sensitive ReportingVendor ManagementMarketing OperationsEvent PlanningAdministrative Coordination
About the role
Key responsibilities & impact- Compile and maintain recurring learning reports, including revenue tracking, program metrics, and survey results
- Perform project time reconciliation in OpenAir to ensure accurate reporting and billing alignment
- Support custom CMS updates and class setup
- Maintain documentation and operational checklists
- Assist with trainer survey aggregation and reporting summaries
- Coordinate logistics and planning for internal and external marketing events
- Track event deliverables, timelines, and vendor coordination
- Support reporting tied to event performance and lead tracking
- Maintain organized documentation and post-event reporting materials
- Build and maintain structured Excel workbooks for recurring reporting
- Use Copilot and Excel AI tools to generate summaries, trend analysis, and reporting insights
- Follow established procedures to ensure compliance-sensitive reporting accuracy
- Identify process improvements to increase efficiency and reduce manual effort
- Communicate with trainers, marketing team members, and vendors
Requirements
What you’ll need- 1–3 years of experience in operations, administrative coordination, or reporting support
- BA in Communications or related field
- Experience working in a client learning and/or marketing operations role
- Strong Excel skills, including formulas, pivot tables, and data organization
- Comfort using AI tools such as Microsoft Copilot to assist with reporting and summaries
- High attention to detail and process discipline
- Ability to manage multiple recurring deadlines
- Experience with time tracking systems such as OpenAir preferred
- Experience working with a CMS preferred
- Experience supporting event logistics preferred
- Exposure to compliance-sensitive or financial reporting processes preferred
- Experience managing vendors and associated administrative responsibilities preferred
Benefits
Comp & perks- Country specific benefits
- Accommodation or adjustment support for applicants with disabilities or other needs
