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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Clinical Solutions product business models and integration processes, with a strong IT background in client/server applications and healthcare technologies. Proficient in managing technical documentation and fostering collaboration across departments to enhance customer retention.
Highest-signal resume keywords
Strong IT BackgroundIntegration Experience with EHR VendorsProficiency in Confluence/JiraExperience with HL7 and FHIRProject Management Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client/Server ApplicationsHL7FHIROAuthSAMLADFSSingle Sign-OnEmbedded URL LinkingSMART on FHIRProcess Improvement
Soft Skills
Ability to Juggle Multiple PrioritiesStrong Communication Skills
Tools & Technologies
ConfluenceJiraExcelWordMS ProjectVisio
Industry Keywords
Healthcare ITEHR IntegrationImplementation SupportAI and Machine Learning Concepts
Tech Stack
Tools & technologiesOracle
About the role
Key responsibilities & impact- Become the expert on the business models and rules behind each Clinical Solutions product
- Master the access and entitlement methods used across the business
- Partner with Elsevier’s Implementation Lead to match client needs and technical nuances to the right Elsevier solution
- Lead complex integration conversations with customer IT teams and stakeholders
- Answer customer questions on technical requirements and integration capabilities
- Identify, recommend, implement, and sustain process improvements
- Maintain technical integration documentation and share best practices
- Connect teams across departments so downstream functions succeed
- Develop and refine processes for enhanced features that drive customer retention
Requirements
What you’ll need- Strong IT background, including client/server applications, HL7, FHIR, OAuth, SAML, and ADFS
- Hands-on experience with Single Sign-On, embedded URL linking, Infobutton, SMART on FHIR, and related technologies
- Proficiency in Confluence/Jira, Excel, Word, MS Project, and Visio
- Ability to juggle multiple priorities and meet deadlines
- Bachelor’s degree (BS/BA) or equivalent experience
- Preferred: Experience integrating with or supporting EHR vendors such as Epic, Oracle/Cerner, or Allscripts
- Preferred: Healthcare IT implementation support and project management experience
- Preferred: Working knowledge of AI and machine learning concepts, with an interest in emerging AI capabilities
Benefits
Comp & perks- Annual incentive bonus eligibility
- Country-specific benefits
- Accessible hiring accommodations
