Engagement Manager

RELX

. Work closely with Strategic Account Managers to identify opportunities for further integration of LexisNexis solutions into client operations .

Posted 10/2/2026full-timeRemote • United StatesSeniorLead💰 $104,900 - $174,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client engagement, data quality concepts, and project governance, with a strong ability to communicate technical information effectively to diverse audiences. Proficient in SQL and experienced in managing complex implementation projects within SaaS and big data environments.

Highest-signal resume keywords

Client-Facing ExperienceSQL ProficiencyData Quality ExpertiseProject GovernancePresentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLPythonData Quality ConceptsProject GovernanceKPI TrackingComplex ImplementationFraud AnalysisSaaS SolutionsBig Data SolutionsMS Project

Soft Skills

Communication SkillsRelationship-BuildingOrganizational SkillsMultitaskingTime Management

Tools & Technologies

HadoopImpalaMS Project

Certifications & Qualifications

PMP

Industry Keywords

Client EngagementFraud MitigationProduct ManagementConsultative SellingBusiness Reviews

Tech Stack

Tools & technologies

HadoopPMPPythonSQL

About the role

Key responsibilities & impact

Work closely with Strategic Account Managers to identify opportunities for further integration of LexisNexis solutions into client operations
Present quarterly business reviews to executives, business owners, and other stakeholders
Act as a trusted advisor by maintaining awareness of customer needs and objectives
Resolve client issues using data quality concepts and tools
Communicate fraud risks and mitigation plans through detailed reports and presentations
Create professional services roadmaps to plan and drive client engagement efforts
Deliver client presentations and performance analyses by telephone and in person to senior clients and management
Collaborate with Strategic Account Managers, fraud analysts, technical consultants, and product teams
Coordinate timely implementation of product enhancements and bug fixes with product management
Develop solution knowledge with product teams to enhance client experience with LexisNexis Risk Solutions
Participate in product roadmap discussions as the client representative and advocate

Requirements

What you’ll need

Bachelor's degree or equivalent experience required
7+ years client-facing/consulting experience preferred
Working and demonstrated proficiency in SQL
Proficiency in Python is a plus
Working knowledge of SaaS and big data solutions such as Hadoop/Impala is a plus
PMP or similar certification is a plus
Experience analyzing, identifying, or mitigating fraud
Expertise in data quality concepts and tools
Expertise in project governance, client delivery, and complex implementation projects
Proficiency with MS Project or similar tools
Ability to travel up to 30% of the time
Valid passport required
Expert-level consultative, relationship-building, communication, presentation, research, product, organizational, multitasking, time-management, and collaboration skills
Ability to communicate technical concepts to technical and non-technical audiences
Ability to track KPIs, timelines, and resource allocation
Ability to prioritize and handle multiple concurrent requests
Ability to work under pressure and demonstrate accountability, integrity, curiosity, motivation, and adaptability
Must be articulate within the language requirements

Benefits

Comp & perks

Annual incentive bonus
Country-specific benefits
Accommodation or adjustment support for applicants with disabilities or other needs