Global Head of Analytical Editorial Operations

RELX

. Set the global strategy, operating roadmap, and priorities for Analytical Editorial Operations across a 150-person organization .

Posted 9/18/2026full-timeRemote • Ohio • United States, Canada, United Kingdom, Australia, Hong Kong, India, Malaysia, New ZealandLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading global operations with a focus on strategic planning, budget management, and operational efficiency. Proven ability to drive AI and technology-enabled business transformations while maintaining high editorial standards and customer satisfaction.

Highest-signal resume keywords

Global Operations LeadershipAI and GenAI TransformationBudget ManagementCross-Functional CollaborationData-Driven Decision Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational EfficiencyContent Quality ImprovementPerformance ReportingChange ManagementProcess EngineeringVendor Partnership ManagementData AnalysisStrategic InsightQuality AssuranceContent Risk Management

Soft Skills

Interpersonal SkillsCommunication SkillsPresentation SkillsOrganizational SkillsTeam Leadership

Tools & Technologies

Agentic Content PlatformACEGenAI-Augmented Content

Certifications & Qualifications

BA/BSJDMBAAdvanced Degree

Industry Keywords

Legal ContentPublishingInformation ServicesP&L StakeholdersCustomer Feedback

About the role

Key responsibilities & impact

Set the global strategy, operating roadmap, and priorities for Analytical Editorial Operations across a 150-person organization
Partner with Segments, Product, GTO, Data Science, Product Operations, and commercial leaders to improve global Analytical products
Lead adoption and scaling of GenAI-enabled Analytical content capabilities, including the Agentic Content Platform, ACE, and GenAI-augmented content updating
Transform Analytical content workflows to improve currency, structure, discoverability, and operational efficiency while maintaining editorial quality and customer trust
Prioritize investments that improve the quality, relevance, completeness, and trustworthiness of Protégé answer sets
Own author and expert relationships, including recruitment and retention, and maintain editorial standards
Establish global standards, governance, performance measures, human-in-the-loop controls, quality assurance, content risk management, and escalation mechanisms
Use customer feedback, editorial outcomes, usage data, and operational metrics to drive continuous improvement
Provide strategic insight, performance reporting, and recommendations to the SVP of Global Editorial Operations
Lead global planning, resource allocation, budget management, cost projections, and investment priorities
Build a future-ready workforce through talent development, reskilling, recruitment, change leadership, and adoption of proven tools and processes
Drive improvements in operational efficiency, revenue, margin, customer satisfaction, and Protégé answer-set quality

Requirements

What you’ll need

At least 10 years’ experience leading a global operation at scale, including accountability for delivery, quality, and financial performance
Experience supporting and interacting with diverse and high-level P&L stakeholders
Experience managing budgets
Experience leading through organizational transformation
Strong process, engineering and systems orientation
Experience operating global delivery models and managing vendor partnerships at scale
Demonstrated experience leading AI, GenAI, automation, or other technology-enabled business transformation initiatives from strategy through scaled operational adoption
Experience partnering with Product, Technology, Data Science, commercial, and operational teams to deliver customer-facing AI or digital-product outcomes
Experience applying data, customer feedback, and quality measures to improve content, search, retrieval, or AI-generated answer experiences
Legal-content, secondary-content, publishing, or information-services experience strongly preferred
BA/BS + JD, MBA, other advanced degree or equivalent experience required
Commercial fluency to make the case for content investments in revenue, retention, and product performance terms
Collaborative management style with ability to lead global cross-functional, team-based, deadline-intensive strategic initiatives and delivery
Ability to build empirical cases linking content quality and coverage to product and customer outcomes
Excellent organization/project planning, time management, change management, and delegation skills
Advanced problem-solving experience involving complex issues and management decision-making
Strong interpersonal, communication, and presentation skills
Ability to drive strategic projects using a rigorous, data-driven process
Ability to develop change management plans and drive business transformation efforts
Ability to gather and analyze data, formulate and test hypotheses, synthesize findings, and translate recommendations into results
Ability to motivate and inspire direct organization and peers
Ability to influence others toward short- and long-term goals

Benefits

Comp & perks

Wellbeing initiatives
Shared parental leave
Study assistance
Sabbaticals
Country-specific benefits
Reasonable accommodations and adjustments during the hiring process