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RELX

Law Print Client Manager

RELX

. Serve as the strategic owner of assigned print portfolios within Large Law accounts .

Posted 9/21/2026full-timeRemote • Ohio • United StatesMid-LevelSenior💰 $46,700 - $78,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic account management and customer success within the legal sector, focusing on digital transformation and AI-enabled solutions. Proven ability to build relationships with key stakeholders and manage complex customer portfolios effectively.

Highest-signal resume keywords
Strategic Account ManagementCustomer SuccessConsultative CommunicationProject ManagementCRM Platforms

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Account Strategy DevelopmentLong-Term Portfolio ManagementDigital Research PlatformsChange ManagementNegotiation Skills
Soft Skills
Relationship-BuildingOrganizational SkillsCollaboration
Tools & Technologies
Salesforce
Industry Keywords
Legal ResearchLarge Law AccountsAI-Enabled SolutionsKnowledge ManagementLegal Operations

About the role

Key responsibilities & impact
  • Serve as the strategic owner of assigned print portfolios within Large Law accounts
  • Develop long-term account strategies that protect recurring revenue while positioning customers for adoption of online and AI-enabled legal research solutions
  • Build trusted relationships with law librarians, knowledge management leaders, procurement teams, legal operations professionals, and firm leadership
  • Create and execute multi-year migration strategies transitioning customers from print publications to digital research platforms
  • Partner with customers to manage change, mitigate business risk, and ensure continuity during digital transformation initiatives
  • Help customers understand how LexisNexis content can be leveraged within an AI-enabled legal research ecosystem
  • Participate in joint account planning and coordinated customer engagement strategies with cross-functional partners
  • Collaborate across functions to ensure a seamless customer experience from initial engagement through ongoing success

Requirements

What you’ll need
  • Strategic account management, customer success, consulting, or B2B sales experience
  • Demonstrated ability to manage complex customer relationships with executive stakeholders
  • Strong consultative communication, negotiation, and relationship-building skills
  • Experience developing account strategies and managing long-term customer portfolios
  • Ability to collaborate effectively across cross-functional teams
  • Experience using CRM platforms such as Salesforce
  • Strong organizational and project management skills

Benefits

Comp & perks
  • Healthy work/life balance initiatives
  • Wellbeing initiatives
  • Shared parental leave
  • Study assistance
  • Sabbaticals
  • Flexible working hours
  • Country-specific benefits
  • Accommodation or adjustment support for applicants with disabilities or other needs