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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive project management expertise with a focus on leading complex customer engagements, managing cross-functional teams, and ensuring compliance with regulatory requirements. Proficient in building project schedules, risk management, and delivering executive-level reporting.
Highest-signal resume keywords
Project ManagementStakeholder CommunicationRisk ManagementAgile MethodologiesPMP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningMilestone ManagementDependency TrackingIssue ResolutionGovernance DocumentationExecutive-Level ReportingScope ManagementChange ControlOperational ImprovementsProcess Optimization
Soft Skills
Organizational SkillsPrioritizationProblem-SolvingDecision-MakingConflict ResolutionCollaborationLeadership
Certifications & Qualifications
PMP Certification
Industry Keywords
Government ContractsRegulatory ComplianceCustomer Delivery ExpectationsCross-Functional EnvironmentsCustomer-Facing Projects
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead and manage complex customer engagements and project initiatives across cross-functional teams
- Drive project planning, milestone management, dependency tracking, issue resolution, and delivery execution throughout the project lifecycle
- Build and maintain project schedules, action logs, risk registers, governance documentation, and executive-ready status reporting artifacts
- Drive cross-functional execution and alignment across Engineering, Product Management, Testing, Operations, Legal, Sales, and customer stakeholders
- Lead customer communications, governance discussions, delivery reviews, and project status meetings
- Manage stakeholder expectations through proactive communication, issue escalation, and consistent follow-through
- Identify risks, blockers, and dependencies proactively while driving accountability and resolution across teams
- Lead scope management and change control efforts aligned to contractual obligations and business objectives
- Communicate project health, delivery status, risks, financial impacts, dependencies, and key decisions to leadership and customer stakeholders
- Ensure compliance with organizational, contractual, and regulatory requirements throughout all project phases
- Drive operational improvements and contribute to PMO delivery best practices and process optimization efforts
- Operate effectively in fast-moving environments where priorities, timelines, and requirements may evolve
Requirements
What you’ll need- 5+ years of project management, PMO, or equivalent delivery experience
- Bachelor’s degree in Business, Technology, or related field (or equivalent professional experience)
- Experience leading customer-facing projects within complex, cross-functional environments
- Strong organizational, prioritization, and project execution skills
- Experience building and maintaining project schedules, governance artifacts, risk registers, dependency management, and executive-level reporting
- Excellent written, verbal, presentation, and stakeholder communication skills
- Ability to manage multiple projects and competing priorities simultaneously
- Strong problem-solving, decision-making, and conflict-resolution capabilities
- Demonstrated ability to operate independently and drive accountability across teams
- Experience working within Agile, hybrid, or structured project delivery environments
- Strong collaboration and leadership skills across technical, operational, business, and customer teams
- PMP certification preferred
- Experience in government, regulated, or highly compliance-driven environments strongly preferred
- Familiarity with state, local, or federal government contracts, compliance obligations, and customer delivery expectations preferred
- Experience supporting highly customer-facing implementations, enterprise delivery initiatives, or public sector programs preferred
- Experience across complex stakeholder environments involving technical teams, business leadership, external customers, and regulatory considerations preferred
Benefits
Comp & perks- Comprehensive, multi-carrier medical, dental and vision benefits
- 401(k) with match
- Employee Share Purchase Plan
- Wellness platform with incentives
- Headspace app subscription
- Employee Assistance and Time-off Programs
- Short-and-Long Term Disability insurance
- Life and Accidental Death Insurance
- Critical Illness insurance
- Hospital Indemnity
- Family bonding and family care leaves
- Adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Annual Paid Time Off
- Up to two days of paid leave each to participate in Employee Resource Groups
- Up to two days of paid leave each to volunteer with your charity of choice
- Annual incentive bonus
