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Sales Effectiveness Coach
RELX. Partner with Sales Leadership to identify coaching and development needs related to sales skills, business knowledge, product understanding, systems, processes, and customer engagement .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and delivering effective sales training programs, assessments, and coaching strategies to enhance sales skills and employee development. Proven ability to collaborate with stakeholders and measure training effectiveness through feedback and learning metrics.
Highest-signal resume keywords
Sales CoachingTraining Program DevelopmentLearning Content CreationSales MethodologiesPresentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales TrainingLearning DevelopmentAssessment CreationRole-Play FacilitationCoaching PracticesSales ProcessesTraining Effectiveness MeasurementOnboarding SupportWorkshop DesignLearning Metrics
Soft Skills
Communication SkillsRelationship BuildingOrganizational SkillsFacilitation SkillsStakeholder Collaboration
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Sales EnablementCustomer EngagementEmployee DevelopmentTraining EventsLearning Paths
About the role
Key responsibilities & impact- Partner with Sales Leadership to identify coaching and development needs related to sales skills, business knowledge, product understanding, systems, processes, and customer engagement
- Design, develop, and deliver training sessions, workshops, practice activities, and on-demand learning content
- Create and maintain assessments evaluating knowledge retention, skill development, and readiness milestones
- Facilitate role-play exercises, coaching sessions, and practice scenarios
- Develop learning materials, presentations, sales scripts, guides, and supporting resources
- Support onboarding and ongoing employee development through customized coaching plans and structured learning experiences
- Attend sales training events and collaborate with stakeholders on supplemental learning experiences
- Participate in customer-facing call observations and provide documented coaching feedback
- Contribute to training content, learning paths, and enablement resource governance
- Support planning, development, and facilitation of new-hire boot camps and learning events
- Establish and measure training effectiveness through assessments, feedback, and learning metrics
- Partner with stakeholders to continuously improve training programs and employee development initiatives
- Travel as needed for training events, boot camps, national meetings, customer advisory activities, and other business initiatives
Requirements
What you’ll need- Bachelor's degree in Marketing, Human Resources, Business, or a related field
- 5+ years of experience in an Account Manager, sales, or related customer-facing role with demonstrated success
- 4+ years of experience in sales coaching, sales training, learning and development, or a related enablement function
- Experience coaching and developing sales professionals
- Experience creating and delivering training programs, learning content, assessments, and role-play activities
- Strong understanding of sales processes, sales methodologies, and effective coaching practices
- Excellent presentation, facilitation, communication, and relationship-building skills
- Ability to partner effectively with leaders and stakeholders across multiple functions
- Strong organizational skills and ability to manage multiple priorities in a dynamic environment
Benefits
Comp & perks- Comprehensive, multi-carrier medical, dental and vision benefits
- 401(k) with match
- Employee Share Purchase Plan
- Wellness platform with incentives
- Headspace app subscription
- Employee Assistance and Time-off Programs
- Short- and Long-Term Disability insurance
- Life and Accidental Death Insurance
- Critical Illness insurance
- Hospital Indemnity
- Family bonding and family care leaves
- Adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Annual Paid Time Off
- Up to two days of paid leave each to participate in Employee Resource Groups
- Up to two days of paid leave each to volunteer with your charity of choice
- Annual incentive bonus