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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational management capabilities in supporting sales and account management functions, with a focus on customer portfolio management, contract verification, and process improvement initiatives. Proficient in tracking account documentation and collaborating with cross-functional teams to ensure account continuity and efficiency.
Highest-signal resume keywords
Operational ManagementAccount Management SupportContract VerificationProcess ImprovementDocumentation Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account TrackingContract ManagementBilling VerificationUsage ReportingData Documentation
Soft Skills
CollaborationCommunicationOrganizational Skills
Industry Keywords
Sales SupportCustomer Portfolio ManagementLATAM MarketOnboarding ProcessesOperational Efficiency
About the role
Key responsibilities & impact- Support the Sales and Account Management teams with the operational management of the customer portfolio
- Support Account Management activities for customers in Brazil, the Southern Cone, and LATAM
- Track onboarding processes, contract renewals, account information changes, and account documentation
- Support the preparation and review of usage reports and tracking materials
- Verify contract information, account records, billing details, and documentation
- Track requests and outstanding items with internal teams, including Onboarding, Fulfillment, Finance/Accounting, Collections, Pricing, Legal, Information Security, Product, and Engineering
- Support internal projects related to new accounts, products, contract changes, billing, credits, backbilling, cancellations, and reactivations
- Monitor contract expirations, outstanding payments, and account continuity
- Keep documentation and internal tracking systems up to date
- Participate in process improvement and operational efficiency initiatives
- Provide administrative and operational support to Account Managers and Sales leadership
Requirements
What you’ll need- Currently pursuing a degree in Business Administration, Economics, Accounting, or a related field, with expected graduation in 2028 or later
- Fluency in English is a plus
- Availability for an internship from 9:00 a.m. to 4:00 p.m.
Benefits
Comp & perks- Internship stipend: BRL 2,454.65
- Work arrangement: Hybrid
- Internship hours: 9:00 a.m. – 4:00 p.m.
- Fair and accessible hiring process accommodations
