Senior Implementation Specialist

RELX

. Lead insurance carrier implementations of API and system-to-system integrations supporting underwriting, rating, and risk assessment workflows .

Posted 9/21/2026full-timeUnited StatesSenior💰 $78,800 - $131,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex insurance carrier implementations, focusing on API and system integrations while effectively communicating with both technical and business stakeholders. Proven ability to build trusted advisor relationships and drive successful project outcomes through strong leadership and customer-focused strategies.

Highest-signal resume keywords

Implementation ManagementProject ManagementInsurance Operations KnowledgeXML, JSON, SOAP, Web Services, SFTPCustomer-Focused Approach

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Implementation ManagementProject ManagementInsurance OperationsAPI IntegrationsSystem ConfigurationRequirements GatheringRisk MitigationTechnical Specifications InterpretationConnectivity SetupStakeholder Coordination

Soft Skills

Presentation SkillsFacilitation SkillsTraining SkillsConsultative ApproachCollaboration

Certifications & Qualifications

Bachelor's Degree in Business, Technology, Information Systems

Industry Keywords

UnderwritingRating ProcessesCarrier SystemsRisk Assessment WorkflowsCustomer Engagements

Tech Stack

Tools & technologies

SOAP

About the role

Key responsibilities & impact

Lead insurance carrier implementations of API and system-to-system integrations supporting underwriting, rating, and risk assessment workflows
Act as the primary customer contact, providing technical guidance, implementation best practices, and strategic consultation
Manage implementation projects, including requirements gathering, stakeholder coordination, risk mitigation, and project delivery
Facilitate discovery sessions, pre-implementation workshops, customer training, and executive presentations
Support technical integration activities, including connectivity setup, system configuration, and discussions around XML, JSON, SOAP, web services, and SFTP
Coordinate internal resources, resolve issues, manage priorities, and remove implementation roadblocks
Monitor implementation progress and outcomes, communicating status, risks, and recommendations to stakeholders
Build trusted advisor relationships while representing LexisNexis professionally with customers and internal teams
Travel as needed to support customer engagements and implementation activities

Requirements

What you’ll need

Bachelor's degree in Business, Technology, Information Systems, or a related field, or equivalent work experience in related field
5-8+ years of experience in implementation management, project management, account management, consulting, or a related customer-facing role
Strong knowledge of insurance operations, including underwriting, rating processes, carrier systems, and workflows
Experience managing complex customer implementations and driving successful project outcomes
Working knowledge of XML, JSON, SOAP, Web Services, SFTP, and related integration technologies
Ability to interpret technical specifications and communicate effectively with technical and business audiences
Strong presentation, facilitation, and training skills, including executive-level interactions
Success building trusted advisor relationships through a consultative, customer-focused approach
Leadership in product, process, or operational improvement initiatives
Self-motivated, proactive, accountable, and highly collaborative

Benefits

Comp & perks

Annual incentive bonus
Country-specific benefits
Accommodation or adjustment support for applicants with disabilities