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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading end-to-end UX design processes for complex digital products, with a strong focus on customer-centered problem solving and collaboration across cross-functional teams. Proficient in translating customer insights into actionable design solutions while adhering to responsible AI principles.
Highest-signal resume keywords
UX Design LeadershipInteraction DesignPrototypingFigma ProficiencyCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User FlowsWireframingHigh-Fidelity DesignInformation ArchitectureCustomer Journey MappingDesign PatternsAI-Assisted Experience DesignUsability EvaluationWorkflow AnalysisDesign Execution
Soft Skills
Strong CommunicationPresentation SkillsFacilitation Skills
Tools & Technologies
FigmaAgile Product DevelopmentDesign Systems
Industry Keywords
KYCComplianceRisk ManagementFinancial ServicesSaaS PlatformsEnterprise ApplicationsInvestigationsDecision-Support SolutionsCustomer DiscoveryGenerative AI
About the role
Key responsibilities & impact- Lead end-to-end UX design for KYC Orchestrator, from customer discovery and concept development through implementation
- Translate complex KYC data, risk signals, evidence, and investigation workflows into intuitive, actionable user experiences
- Create customer journeys, information architecture, user flows, wireframes, prototypes, design patterns, and high-fidelity designs
- Design and explore AI-assisted experiences with transparency, evidence visibility, human review, and user control
- Partner with Product Management and customers on interviews, workflow analysis, concept testing, and usability evaluations
- Use customer feedback, research, analytics, and product data to validate problems and continuously improve solutions
- Collaborate with Product, Engineering, Research, and other stakeholders to balance customer needs, business goals, and technical requirements
- Lead design reviews and communicate design concepts, research findings, recommendations, and tradeoffs to technical and business stakeholders
Requirements
What you’ll need- Experience in UX, product, interaction, or related design roles
- Experience designing complex digital products, SaaS platforms, enterprise applications, or workflow-driven systems
- Demonstrated experience leading UX design for products, features, or significant initiatives
- Strong skills in interaction design, information architecture, prototyping, user flows, wireframing, and high-fidelity design
- Proficiency with Figma and familiarity with modern design tools and practices
- Experience translating customer research, feedback, analytics, and product insights into effective design solutions
- Strong communication, presentation, facilitation, and cross-functional collaboration skills
- Portfolio demonstrating customer-centered problem solving, design execution, iteration, and collaboration
- Portfolio submission is required, including case studies demonstrating customer problem understanding, complex product experience design, research and testing iteration, collaboration with Product Management and Engineering, and implementation
- Preferred: experience with data-rich, configurable, or workflow-intensive products
- Preferred: experience with compliance, risk, financial services, investigations, or decision-support solutions
- Preferred: experience designing AI-assisted, generative AI, conversational, or agent-supported experiences
- Preferred: familiarity with responsible AI principles, including transparency, source visibility, human review, and user control
- Preferred: experience taking new products from customer discovery through validation and delivery
- Preferred: familiarity with Agile/lean product development, design systems, and reusable components
Benefits
Comp & perks- Annual incentive bonus
- Country-specific benefits
- Accommodation or adjustment support during the hiring process
