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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in consultative selling and technical solution development, with a strong ability to engage clients through tailored presentations and software demonstrations. Proficient in managing customer relationships and collaborating with cross-functional teams to drive sales success.
Highest-signal resume keywords
Solution EngineeringConsultative SellingSoftware DemonstrationCustomer Needs AnalysisTechnical Presentations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ExperienceSaaS ExperienceSoftware ImplementationAnalytical SkillsTechnical Solution Design
Soft Skills
Communication SkillsRelationship BuildingAttention to Detail
Tools & Technologies
CRM SystemsAcademic Information SystemsResearch Intelligence Portfolios
Certifications & Qualifications
Bachelor’s Degree in Computer ScienceBachelor’s Degree in Software EngineeringBachelor’s Degree in Management Information Systems
Industry Keywords
Publishing ExpertisePublishing SystemsInternational Matrixed Organisation
About the role
Key responsibilities & impact- Work with Account Managers - Solutions to grow sales opportunities within a region and/or market and take them to close
- Understand, document and validate customer needs and success criteria
- Explain the benefits of Elsevier’s Academic Information Systems and Research Intelligence portfolios through demonstrations and sales presentations
- Prepare persona-tailored presentations and technical demos based on customer needs analysis
- Engage with Product and Marketing on product features and roadmaps
- Review opportunity and account information in CRM and prepare for technical discussions
- Conduct demos and log project requirements and customer needs in CRM
- Gather customer insights and coordinate successful hand-offs to Implementation Managers
- Drive the technical sales process through client discovery, needs analysis and solution development
- Draft and deliver technical product presentations and support technical queries
- Support user group meetings and conferences and collaborate with Marketing on use cases and value propositions
- Lead technical tender requirements and responses
- Design technical solutions and proposals aligned with client needs and promised functionality
- Contribute to product roadmap discussions and strategy
- Support implementation and post-installation activities
- Generate referrals and reference customers and help identify potential clients through professional networks
Requirements
What you’ll need- Bachelor’s degree in computer science, Software Engineering or Management Information Systems or similar field
- 5+ years of sales experience as a Solution Engineer/Pre-Sales Consultant or similar
- SaaS / Software as a Service experience is a plus
- Publishing expertise, experience with publishing systems and workflows is a plus
- Ability to present ideas in a clean, user-friendly way
- Great communication skills
- Exceptional relationship building skills
- Experienced in working in an international matrixed organisation is a plus
- Fluent in English
- Extensive experience with selling, servicing, implementing software systems
- Proven experience in complex solution-sales approach - “consultative selling”
- Excellent analytical skills, attention to detail
- Excellent software demonstration and presentation skills
- Ability to create big-picture software solutions
Benefits
Comp & perks- Country specific benefits
- Fair and accessible hiring process accommodations
- Equal opportunity employment