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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in consultative selling and technical solution design, with a strong ability to present software solutions tailored to customer needs. Proficient in managing customer relationships and driving sales processes within SaaS environments.
Highest-signal resume keywords
Solution EngineeringConsultative SellingSoftware Demonstration SkillsCustomer Relationship ManagementTechnical Solution Design
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ExperienceSaaS ExperienceSoftware ImplementationAnalytical SkillsTechnical Presentation SkillsCustomer Needs AnalysisComplex Solution-Sales ApproachTechnical DemosProduct Roadmap DiscussionsPublishing Systems Expertise
Soft Skills
Great Communication SkillsRelationship Building SkillsAttention to Detail
Tools & Technologies
CRM SystemsAcademic Information SystemsResearch Intelligence Portfolios
Certifications & Qualifications
Bachelor’s Degree in Computer ScienceBachelor’s Degree in Software EngineeringBachelor’s Degree in Management Information Systems
Industry Keywords
Publishing ExpertiseInternational Matrixed OrganisationUser-Friendly PresentationsClient DiscoveryImplementation Activities
About the role
Key responsibilities & impact- Work with Account Managers - Solutions to grow sales opportunities within a region and/or market and take them to close
- Understand, document and validate customer needs and success criteria
- Explain the benefits of Elsevier’s Academic Information Systems and Research Intelligence portfolios through demonstrations and sales presentations
- Set milestones for testing during pre-sales and validate customer feedback
- Prepare persona-tailored presentations and technical demos based on customer needs analysis
- Engage with Product/Marketing regarding latest features and product roadmaps
- Review opportunity and account information in CRM and prepare for demos and technical discussions
- Conduct demos and log project requirements and customer needs in CRM
- Gather insights from customers, Customer Success and Account Managers and ensure successful hand-off to Implementation Managers
- Drive technical sales processes and conduct client discovery and solution development
- Draft and deliver product presentations and support technical queries
- Support user group meetings and conferences and collaborate with Marketing on use cases and value propositions
- Lead technical tender requirements and responses
- Design technical solutions and proposals aligned with client needs and promised functionality
- Contribute to product roadmap discussions and strategy
- Support implementation and post-installation activities
- Generate referrals and reference customers and support finding new potential clients through professional networks
Requirements
What you’ll need- Bachelor’s degree in computer science, Software Engineering or Management Information Systems or similar field
- 5+ years of sales experience as a Solution Engineer/Pre-Sales Consultant or similar
- SaaS / Software as a Service experience is a plus
- Publishing expertise, experience with publishing systems and workflows is a plus
- Ability to present ideas in a clean, user-friendly way
- Great communication skills
- Exceptional relationship building skills
- Experienced in working in an international matrixed organisation is a plus
- Fluent in English
- Extensive experience with selling, servicing, implementing software systems
- Proven experience in complex solution-sales approach - “consultative selling”
- Excellent analytical skills, attention to detail
- Excellent software demonstration and presentation skills
- Ability to create big-picture software solutions
Benefits
Comp & perks- Country specific benefits
- Fair and accessible hiring process accommodations
- Equal opportunity employment