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Remote

Reservation Support Agent

Remote

. Respond to reservation inquiries .

Posted 9/24/2026full-timeRemote • Idaho • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer-service skills and attention to detail while managing reservations and providing professional assistance. Proficient in organizing information and communicating effectively with customers and providers.

Highest-signal resume keywords
Customer-Service SkillsAttention To DetailWritten And Verbal CommunicationOrganizationTime-Management Skills

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Reservation SystemsBasic Computer ProficiencyResearching Online
Soft Skills
DependableSelf-Motivated
Industry Keywords
Reservation InquiriesCustomer PreferencesReservation CoordinationReservation RecordsProfessional Customer Assistance

About the role

Key responsibilities & impact
  • Respond to reservation inquiries
  • Research available options
  • Gather customer preferences and information
  • Assist with coordinating reservations
  • Review reservation details for accuracy
  • Provide confirmations and relevant information
  • Assist with modifications and updates
  • Communicate with providers when necessary
  • Maintain organized reservation records
  • Follow up regarding outstanding details
  • Provide professional customer assistance

Requirements

What you’ll need
  • Strong customer-service skills
  • Excellent attention to detail
  • Good written and verbal communication
  • Strong organization
  • Basic computer proficiency
  • Comfortable researching online
  • Ability to learn reservation systems
  • Dependable and self-motivated
  • Strong time-management skills
  • Previous reservation experience is helpful but not required

Benefits

Comp & perks
  • Remote environment
  • Flexible scheduling
  • Training available
  • Ongoing support
  • Educational resources and continued guidance
  • Professional development opportunities
  • Varied responsibilities