Veterinary Practice Manager

Renton West Veterinary Hospital

. Partner with the Principal Doctor to uphold the WellHaven brand through high-quality veterinary care and exceptional client service .

Posted 11/2/2026full-timeRenton • Washington • United StatesMid-LevelSenior💰 $35 - $40 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in veterinary management, including staff training, client service excellence, and operational efficiency. Proficient in ensuring compliance with safety standards and managing hospital productivity while fostering a positive work environment.

Highest-signal resume keywords

Veterinary Technician CertificationCertified Veterinary Practice Manager (CVPM)Staff Training and DevelopmentConflict ResolutionOperational Efficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Veterinary MedicineMedical Chart AccuracyCash ControlInventory ManagementBudget DevelopmentEMR SoftwareScheduling SystemsCompliance with DEA and OSHA StandardsClient EducationPerformance Management

Soft Skills

Integrity and EthicsCoaching and MentoringMotivation and DeterminationCalmness Under PressureEffective Communication

Certifications & Qualifications

Veterinary Technician CertificationCertified Veterinary Practice Manager (CVPM)Veterinary Management Institute (CVPA)

Industry Keywords

Veterinary CareClient ServiceHospital EfficiencyEmployee EngagementCommunity OutreachHealth-Related IndustryConflict ManagementProfessional DevelopmentSafety StandardsWellHaven Policies

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

Partner with the Principal Doctor to uphold the WellHaven brand through high-quality veterinary care and exceptional client service
Maximize hospital efficiency, productivity, and profitability
Oversee and train employees in professional client service and client education
Address and resolve client and employee conflicts
Interview, select, train, develop, coach, and mentor employees
Manage onboarding, benefits, workers’ compensation, recruiting, coaching, and counseling activities
Manage para staff performance, development, improvement plans, and development discussions
Develop annual plans, budgets, and hospital productivity targets
Manage cash control, banking, loss prevention, ordering, and inventory
Track required licenses and certificates
Create and maintain veterinarian and para staff schedules
Lead community outreach, events, and external marketing efforts
Ensure compliance with WellHaven policies and applicable laws
Oversee medical chart accuracy and quality control
Implement communication strategies to foster employee engagement
Lead or participate in hospital team meetings
Resolve customer complaints and adapt service to individual client needs
Lead the team in meeting DEA and OSHA safety standards
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma or equivalent
Associate degree or higher in a related discipline is a plus
Education, training, and experience providing the required knowledge, skills, and abilities
WellHaven hospital experience and/or previous experience as a supervisor/manager in veterinary medicine or a health-related industry
Veterinary technician certification, licensure, and experience preferred
Certified Veterinary Practice Manager (CVPM) or Veterinary Management Institute (CVPA) certification is a plus
Ability to uphold integrity and ethics
Ability to develop direct reports through guiding, coaching, and mentoring
Ability to identify, address, and resolve conflicts effectively and professionally
Motivation and determination to achieve goals and deliver high-quality outcomes
Ability to ensure high-quality and safe medical services
Ability to set priorities and remain action-oriented
Ability to work in an extremely fast-paced environment while remaining calm and resilient
Ability to learn computer software systems, including EMR and scheduling systems
High level of accountability
Ability to work 40+ hours per week, including 10+ hour shifts, Saturdays, evenings, and holidays
Ability to stand, walk, stoop, kneel, crouch, climb, reach, and grasp
Good hand-eye coordination, arm-hand-finger dexterity, and visual acuity
Ability to lift 50+ pounds
Ability to work around pets that may bite or scratch, biological hazards, anesthesia medications, radiation near X-ray machines, prescription medications, and controlled substances

Benefits

Comp & perks

Competitive pay
Benefits package
Personal growth support
Practice support
Life balance
Reasonable accommodation during the hiring process for known physical or mental limitations, where applicable