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ReOrbit

IT Admin, Support Specialist

ReOrbit

. Manage local hardware inventory for the Bangalore office, including device setup, repair, replacement, lifecycle management and shipment coordination .

Posted 9/17/2026full-timeBengaluru • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT administration, including hardware inventory management, Microsoft Active Directory, and end-user support. Proficient in implementing security policies and managing device lifecycle processes while ensuring effective communication and documentation.

Highest-signal resume keywords
IT AdministrationMicrosoft Active DirectoryDevice Lifecycle ManagementWindows End-User SupportMDM Solutions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Hardware Inventory ManagementDevice RepairDevice ProvisioningGroup Policy ManagementCloud Server AdministrationTroubleshootingCCTV ManagementSoftware License ManagementMobile Device ConfigurationDocumentation
Soft Skills
Strong CommunicationStakeholder ManagementOrganisational Skills
Tools & Technologies
Microsoft IntuneMDM SolutionsWindows OSCCTV Systems
Industry Keywords
IT SupportSecurity PoliciesInfrastructure ManagementOnboardingOffboarding

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Manage local hardware inventory for the Bangalore office, including device setup, repair, replacement, lifecycle management and shipment coordination
  • Provide hands-on support for regional IT projects, technology rollouts and infrastructure initiatives in Bangalore
  • Own onboarding and offboarding for Bangalore employees, including device provisioning, account setup, security requirements and access controls
  • Manage and support local physical security systems, including CCTV and access-related infrastructure
  • Implement HQ-driven security policies, processes and IT standards locally
  • Support Microsoft Active Directory design and administration, including Group Policy management and cloud or hybrid server environments
  • Manage software licences and subscriptions for Bangalore users and devices
  • Deploy and maintain standardised laptop and mobile device configurations
  • Troubleshoot local server, infrastructure and end-user technology issues
  • Manage Windows support tickets and provide timely resolution or escalation
  • Administer MDM enrolment and device lifecycle processes
  • Provide remote support to other ReOrbit locations through the follow-the-sun IT support model
  • Coordinate with the global IT team and escalate infrastructure, security or service issues to Helsinki
  • Maintain accurate documentation of local IT assets, configurations, procedures and support activities

Requirements

What you’ll need
  • 3–6 years of experience in IT administration and end-user support
  • Hands-on experience with hardware inventory management, device repair and replacement, and end-to-end device lifecycle management
  • Experience managing employee onboarding and offboarding, including account provisioning, security and physical access controls
  • Hands-on experience with Microsoft Active Directory, Group Policy and cloud or hybrid server administration
  • Experience with MDM solutions such as Microsoft Intune or equivalent tools
  • Strong Windows end-user support and troubleshooting skills
  • Ability to work as the primary on-site IT presence and independently manage local priorities
  • Ability to escalate issues to global teams when needed
  • Strong communication and stakeholder management skills
  • Ability to implement globally defined policies and processes locally
  • Strong organisational and documentation skills

Benefits

Comp & perks
  • Lunch vouchers
  • Events and parties
  • Occupational health care
  • Additional health insurance
  • RunOrbit and climbOrbit activities
  • Ping pong and board games activities
  • Relocation and integration support into Finnish society
  • Inclusive, dynamic working environment
  • Supportive professional network and opportunities to contribute ideas