Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Reply

Java Support Technician – Advanced English and Spanish

Reply

. Provide first- and second-level support for highly complex, mission-critical systems .

Posted 9/22/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced technical support capabilities for complex systems, with strong skills in Java, SQL, and troubleshooting. Proficient in both English and Spanish, with a focus on effective communication and customer relationship management.

Highest-signal resume keywords
Java KnowledgeSQL ProficiencyAnalytical SkillsTechnical Documentation SkillsBilingual Communication

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
JavaSQLLog AnalysisTroubleshootingAPIsIntegrationsDatabase QueriesRoot Cause AnalysisProduction SupportLevel 2/Level 3 Support
Soft Skills
Analytical ReasoningInvestigative MindsetCustomer Relationship SkillsOrganizational SkillsCommunication Skills
Tools & Technologies
JiraServiceNowLinuxUnix
Industry Keywords
Technical SupportMission-Critical SystemsIncident ManagementOperational DataContinuous Improvement

Tech Stack

Tools & technologies
JavaLinuxServiceNowSQLUnix

About the role

Key responsibilities & impact
  • Provide first- and second-level support for highly complex, mission-critical systems
  • Investigate incidents by analyzing logs, system behavior, and operational data
  • Identify root causes and support problem resolution
  • Monitor tickets, incidents, and operational requests
  • Provide users with technical and operational guidance
  • Work closely with technical and development teams to resolve issues
  • Support continuous improvements to processes and systems
  • Develop functional and technical knowledge of the supported systems

Requirements

What you’ll need
  • Advanced English and Spanish
  • Knowledge of Java
  • Knowledge of SQL and database queries
  • Strong analytical and logical reasoning skills
  • Investigative mindset for troubleshooting and root cause analysis
  • Ability to learn new technologies and business rules quickly
  • Strong communication and customer relationship skills
  • Organization and technical documentation skills
  • Currently pursuing a degree in a technology-related field
  • A plus: experience providing Level 2/Level 3 systems support
  • A plus: experience with production support/AMS
  • A plus: experience with Java development
  • A plus: knowledge of log analysis and troubleshooting
  • A plus: experience with Jira, ServiceNow, or similar tools
  • A plus: basic knowledge of Linux/Unix
  • A plus: knowledge of APIs and integrations

Benefits

Comp & perks
  • Cutting-edge environment / Innovation at our core – Challenging projects alongside highly qualified specialists
  • Continuous learning – Discounts and partnerships with leading universities and technology platforms in Brazil
  • Languages without barriers – Special rates on language-learning platforms
  • Strategic partnerships with Microsoft, Oracle, AWS, and SAP