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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading software implementation projects, particularly with Microsoft technologies, while effectively managing client relationships and project timelines. Proficient in Agile methodologies and committed to driving client success through training and knowledge sharing.
Highest-signal resume keywords
Microsoft Technologies ExperienceAgile Methodology ExperienceProject Management SkillsClient Relationship ManagementSoftware Implementation Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software ImplementationProject Timeline ManagementRequirements GatheringBudget ManagementDynamics 365 SalesPower PlatformCustomer Service SolutionsCustomization and TestingTraining and EducationDesign and Architecture Sessions
Soft Skills
LeadershipCommunicationTrust BuildingCollaborationProblem Solving
Tools & Technologies
Microsoft Dynamics 365Power PlatformCRM ApplicationsRoot16 Solutions
Industry Keywords
Professional ServicesClient SuccessTechnology TrendsTransformation and Innovation
About the role
Key responsibilities & impact- Develop and maintain client relationships, building trust and gaining knowledge of ongoing needs and challenges within client organizations
- Provide leadership for project teams, providing unparalleled satisfaction and results driven outcomes for clients
- Create and manage project timelines to ensure on-time and on-budget delivery
- Lead requirements gathering, estimate development and deliverable completion specific to project requirements
- Lead and participate in design and architecture sessions with clients, identifying areas to drive transformation and innovation at medium/large client organizations
- Install, configure, deploy, customize and test Root16 solutions for assigned clients
- Train and educate clients on the process and deliverables, helping to drive adoption and overall client success
- Stay current on industry technology trends through self-study and training, sharing knowledge gains internally and externally via internal sessions, blog posts, and social media
Requirements
What you’ll need- Minimum 3+ years’ experience leading and/or working in software implementation projects
- Experience with Microsoft technologies in a professional services environment
- At least 2 years of experience leading project teams, either formally or informally with budget management responsibilities
- Agile methodology experience for software implementations
- Background in one or more of the following Microsoft solutions: Dynamics 365 Sales, Marketing/Customer Insights Journeys, Customer Service, Portals, Power Platform or other CRM applications
- Willingness and ability to quickly learn new features and functionality offered in Microsoft Dynamics and the Power Platform tech stack
- Occasional travel required, less than 20%
Benefits
Comp & perks- Remote or hybrid, flexible work environment with social events
- Empowerment to make your mark
- Growth defined by experiences, not tenure or rank
- Invest in Your Nest benefit to upgrade home office
- Wellness benefit for gym membership or exercise equipment
- Learning allowance for classes, training or personal pursuit
- Discretionary Unlimited PTO
- 11 paid holidays
- Birthday off
- Summer hours
- Monthly cell phone / internet allowance
- Excellent medical, vision and dental benefits
- 401k with company match
- Education, certifications and training
- Casual dress
- Collaborative environment without politics, micro-management or burdensome tools and processes
