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Reponto | Estratégia em Seleção Inclusiva

Customer Service Representative – Exclusive Opportunity for People with Disabilities and INSS Rehabilitation Beneficiaries

Reponto | Estratégia em Seleção Inclusiva

. Provide personalized and empathetic voice-based customer service .

Posted 11/11/2026full-timeRemote • BrazilMid-LevelSenior💰 R$1,768 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing personalized and empathetic voice-based customer service while achieving sales targets and ensuring customer satisfaction. Proficient in handling customer inquiries and requests effectively.

Highest-signal resume keywords
Voice-Based Customer ServiceSales ExperienceCustomer SatisfactionProblem ResolutionCustomer Loyalty

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
EmpathyCommunicationInterpersonal Skills
Certifications & Qualifications
High School Diploma
Industry Keywords
Financial ProductsCustomer ServiceSales TargetsSão PauloPeople With DisabilitiesINSS Rehabilitation

About the role

Key responsibilities & impact
  • Provide personalized and empathetic voice-based customer service
  • Offer financial products and services to build customer loyalty and meet customer needs
  • Achieve and exceed sales targets
  • Welcome customers, resolve questions, and handle requests
  • Ensure each customer’s complete satisfaction

Requirements

What you’ll need
  • High school diploma
  • Experience in sales or customer service
  • Reside in São Paulo or Greater São Paulo
  • Exclusive opportunity for people with disabilities and INSS rehabilitation beneficiaries
  • Availability to work a 6-days-on, 1-day-off schedule
  • Start time at 2:20 p.m. or 2:40 p.m., with a 6-hour-and-20-minute workday

Benefits

Comp & perks
  • Meal allowance: R$24.00 per day
  • Medical and dental insurance
  • Life insurance with funeral assistance
  • Optical reimbursement
  • Profit-sharing program
  • TotalPass
  • Pharmacy benefits program
  • Access to the group’s credit cards with no annual fee
  • Opportunity to earn performance-based awards