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Reponto | Estratégia em Seleção Inclusiva

Customer Service Representative – Exclusively for People with Disabilities and INSS-Rehabilitated Individuals

Reponto | Estratégia em Seleção Inclusiva

. Provide empathetic, human-centered voice support to customers .

Posted 11/12/2026full-timeRemote • BrazilMid-LevelSenior💰 R$1,768 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on empathetic communication and problem resolution. Proven ability to achieve sales targets while ensuring customer satisfaction in a remote work environment.

Highest-signal resume keywords
Customer Service ExperienceSales ExperienceEmpathetic CommunicationProblem ResolutionCustomer Satisfaction

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
EmpathyActive ListeningInterpersonal Skills
Certifications & Qualifications
High School Diploma
Industry Keywords
Financial ProductsCustomer LoyaltyRemote Work6-On, 1-Off SchedulePeople With DisabilitiesINSS-Rehabilitated Individuals

About the role

Key responsibilities & impact
  • Provide empathetic, human-centered voice support to customers
  • Offer financial products and services to build customer loyalty and meet customer needs
  • Achieve and exceed sales targets
  • Listen to and resolve questions and handle requests
  • Ensure complete customer satisfaction
  • Work remotely, with a 6-hour-20-minute shift starting at either 2:20 p.m. or 2:40 p.m.

Requirements

What you’ll need
  • High school diploma
  • Experience in sales or customer service
  • Availability to work a 6-on, 1-off schedule
  • Reside in Salvador, BA
  • Exclusively for people with disabilities and INSS-rehabilitated individuals

Benefits

Comp & perks
  • Meal voucher: R$24.00 per day
  • Medical and dental insurance
  • Life insurance with funeral assistance
  • Optical reimbursement
  • Profit sharing
  • TotalPass
  • Pharmacy benefits program
  • Access to the group’s credit cards with no annual fee
  • Opportunity to earn performance-based awards