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Reponto | Estratégia em Seleção Inclusiva

Customer Service Representative – Exclusively for People with Disabilities and INSS Rehabilitation Program Participants

Reponto | Estratégia em Seleção Inclusiva

. Provide empathetic, human-centered voice support to customers, focusing on personalized solutions .

Posted 11/11/2026full-timeRemote • BrazilMid-LevelSenior💰 R$1,768 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on empathetic communication and personalized solutions. Proven ability to meet sales targets and enhance customer loyalty through effective financial product offerings.

Highest-signal resume keywords
Customer Service ExperienceSales ExperienceEmpathetic CommunicationPerformance-Based SalesAvailability for Flexible Scheduling

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
EmpathyProblem SolvingInterpersonal SkillsCustomer Satisfaction Focus
Certifications & Qualifications
High School Diploma
Industry Keywords
Financial ProductsCustomer LoyaltyPeople with DisabilitiesINSS Rehabilitation Program

About the role

Key responsibilities & impact
  • Provide empathetic, human-centered voice support to customers, focusing on personalized solutions
  • Offer financial products and services to build customer loyalty and ensure the best outcomes for customers
  • Meet and exceed sales targets, with the opportunity to earn performance-based awards
  • Welcome customers, resolve questions, and handle requests, ensuring complete customer satisfaction

Requirements

What you’ll need
  • High school diploma
  • Experience in sales or customer service
  • Must reside in Recife
  • Exclusively for People with Disabilities and INSS Rehabilitation Program Participants
  • Availability to work a 6-on, 1-off schedule
  • 6 hours and 20 minutes per day
  • Availability to start shifts at 2:20 p.m. or 2:40 p.m., with scheduled breaks and intervals

Benefits

Comp & perks
  • Meal voucher: BRL 24.00 per day
  • Medical and dental insurance
  • Life insurance with funeral assistance
  • Optical reimbursement
  • Profit sharing
  • TotalPass
  • Pharmacy benefit
  • Access to the group’s credit cards with no annual fee
  • Work from home