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Reponto | Estratégia em Seleção Inclusiva

Customer Service Representative – Exclusively for People with Disabilities

Reponto | Estratégia em Seleção Inclusiva

. Provide humanized and empathetic voice-based customer service .

Posted 11/11/2026full-timeRemote • BrazilMid-LevelSenior💰 R$1,768 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing empathetic voice-based customer service while effectively promoting financial products to enhance customer loyalty. Proven ability to achieve sales targets and ensure customer satisfaction through attentive listening and problem resolution.

Highest-signal resume keywords
Voice-Based Customer ServiceSales ExperienceCustomer SatisfactionFinancial Products KnowledgeProblem Resolution

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
EmpathyCommunicationListeningCustomer Loyalty Building
Certifications & Qualifications
High School Diploma
Industry Keywords
Customer ServiceSales TargetsPeople with DisabilitiesINSS-Rehabilitated WorkersMaceió

About the role

Key responsibilities & impact
  • Provide humanized and empathetic voice-based customer service
  • Offer financial products and services to build customer loyalty and ensure the best solutions for each customer
  • Achieve and exceed sales targets
  • Listen to and resolve questions while handling customer requests
  • Ensure each customer’s complete satisfaction

Requirements

What you’ll need
  • High school diploma
  • Experience in sales or customer service
  • Must reside in Maceió
  • Exclusively for People with Disabilities and INSS-rehabilitated workers
  • Availability to work a 6-on, 1-off schedule
  • Availability to work starting at 2:20 p.m. or 2:40 p.m., with scheduled breaks and pauses, for a 6-hour-and-20-minute workday

Benefits

Comp & perks
  • Meal voucher: R$24.00 per day
  • Medical and dental insurance
  • Life insurance with funeral assistance
  • Optical reimbursement
  • Profit sharing
  • TotalPass
  • Pharmacy benefit program
  • Access to the group’s credit cards with no annual fee
  • Performance-based bonuses