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Senior Technical Trainer – Operational Excellence Champion
RESA Power. Evaluate best practices in the region and determine standardization plans .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Power Systems training and development, with a strong focus on creating and delivering effective training programs. Proven ability to evaluate technician skills, support compliance standards, and lead process improvement initiatives.
Highest-signal resume keywords
NETA Level 3 Or 4 CertificationPower Systems ExpertiseTraining Program DevelopmentExperience With NFPA70E StandardStrong Organizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Training Material DevelopmentProcess Improvement InitiativesOperational AuditsStandard Operating Procedures (SOPs)Data AnalysisTraining Success MeasurementCurriculum GuidanceReport DevelopmentField Technician EvaluationHands-On Training Delivery
Soft Skills
Excellent Written CommunicationExcellent Verbal CommunicationMentorshipAdaptabilityOrganizational Skills
Tools & Technologies
Microsoft PowerPointMicrosoft WordMicrosoft Excel
Certifications & Qualifications
NETA Level 3 CertificationNETA Level 4 CertificationNFPA CertificationNICET CertificationNCEES Certification
Industry Keywords
Power SystemsComplianceAccreditationTraining ProvidersTechnical SchoolsTrade ShowsApprentice ProgramMentorship ProgramField TechniciansCritical Power Services
About the role
Key responsibilities & impact- Evaluate best practices in the region and determine standardization plans
- Create field SOPs, standardized templates, test sheets, report MOPs, and work instructions with SMEs
- Perform training and operational audits with TSMs and field technicians
- Lead process improvement initiatives
- Summarize reporting and develop recommendations to improve quality and processes
- Evaluate technician skills in the designated territory
- Develop and maintain technical training materials covering Power Systems topics
- Deliver hands-on, live, and virtual training independently or with internal and external SMEs
- Schedule, coordinate, and follow up on employee training
- Measure training success, analyze course feedback, and improve programs using data
- Provide just-in-time guidance to field technicians as a subject matter expert
- Support compliance, accreditation, business goals, and NETA Certification requirements
- Mentor participants in the Apprentice and Mentorship Program
- Liaise with technical schools, guide curriculum, and participate in school activities and recruiting fairs
- Attend trade shows and present on relevant topics
- Deliver articles to trade magazines regularly
- Develop, support, evaluate, and monitor contract vendor training providers
- Represent RESA Power, a provider of critical power services and products, across the United States and Canada
Requirements
What you’ll need- A Bachelor’s degree in a related field or equivalent experience
- At least 8 years of relevant field experience
- NETA level 3 or 4 certification required, or equivalent certification recognized by an industry organization such as NFPA, NICET, NCEES, etc.
- Experience with the NFPA70E Standard
- Proven expertise in common Power Systems topics
- Experience presenting to groups
- Experience training others
- Proven experience in building training programs from the ground up
- Intermediate skill level with PowerPoint, Word, and Microsoft Excel; advanced skill preferred
- Strong organizational skills
- Excellent written and verbal communication skills with technical and non-technical personnel
- Ability to adjust to changes in workflow, prioritize as needed, and meet deadlines
- Willingness to travel within designated territory regularly and outside the territory occasionally
- Ability to lift up to 50 lbs. without assistance or use of a lifting aid, crawl, climb, stand for long periods, and work in non-ideal conditions
Benefits
Comp & perks- Performance-based bonus eligibility
- Relocation assistance
- Sign-on bonus up to $5,000 depending on experience
- Full benefits including medical, dental, vision, company-paid life insurance
- Employee Ownership Plan
- Matching 401k
- Paid time off
- Paid Holidays (10 a year)
- Milestone bonus